Avis (2 397)
Affiner
-
Par note
nice app would be nice if you guys include or make another option for terms & conditions.
estoy en fase de prueba y todo bien, tendré que ver que ocurre después de los 7 días y si no surgen sorpresas
Gracias por tus comentarios.
Me alegra saber que está explorando nuestra aplicación y estoy seguro de que la encontrará útil. Es nuestro esfuerzo constante el deleitar a nuestros usuarios. En caso de que necesite ayuda mientras usa la aplicación, no dude en contactarnos.
Estamos disponibles las 24 horas del día, los 7 días de la semana. Siempre puede contactarnos a través de la opción de chat en vivo disponible en su cuenta o enviarnos un correo electrónico a support@returnscenter.com
Haremos todo lo posible para asegurarnos de que su experiencia con nosotros valga una calificación de 5 estrellas.
Saludos,
Neelima Aggarwal
Centro de devoluciones
I am rating this a 1 star pending a reply to my emails from the app developer. Have sent two emails over the past 6 days and not a single reply. The banner at the top of my app keeps begging for feedback, so here it is. When can someone assist me and reply to my emails?
verry nice app, usefull and and you fixed the one thing i disliked about it or you will fix it anyway
muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades
$200 extra just for shopify auto restock.... come on...
Nalinee was very helpful and attentive though. But $200 just for the automatic restock in shopify is too much.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention.
We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are not satisfied with our pricing plan and the auto restock option is available on the premium plan and above. Hence we would like to discuss this further with you.
One of our experts will be sending you an email in order to get this sorted for you.
In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at support@aftership.com
Regards,
Team AfterShip
It is an easy way to control Returns. Very useful. Give it a try
I need to contact someone who help me with the app because i don't know how to use it. Please contact me, thanks
The app is only a one way integration and isn't designed to automate the entire exchanges process. It doesn't adjust Inventory or generate a new order in Shopify to send the replacement product if a customer chooses to exchange. It doesn't save me any time as I still have to process the return manually in my back end (Generate a return and new Order in my system). I did email customer support and they were very quick to get back to me.
Has helped me streamline shipping in my store https://jahst.me jahst.Me Shop a unique internet shop featuring social justice apparel, cool accessories, hats, and more.