Avis (2 339)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
2 août 2022

Great support, great app. Very affordable as well and it gives you the upper hand on competition as returning is very easy.

VoltPPE
Royaume-Uni
Environ 2 heures d’utilisation de l’application
20 décembre 2021

We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.

Dakini
États-Unis
2 jours d’utilisation de l’application
AfterShip & Automizely a répondu 20 décembre 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.
We have assigned a support executive to investigate and resolve your concern.
We regret the inconvenience caused to you.
Regards,
Team Returns Center

26 novembre 2021

I started using this app, and the customer service is incredible!
Recommend to use this app! It will help with Returns a lot!

unUsual Choices
Portugal
Environ 2 heures d’utilisation de l’application
17 janvier 2018

Great!!!!! I love this app. Great!!!!

Dee Jays Gift Shop
États-Unis
Environ 2 heures d’utilisation de l’application
Modifié le 9 décembre 2022

very happy with the app. The team is very reactive and helpful. My customers are going to love this return process

sunsociety
France
Environ 2 heures d’utilisation de l’application
17 mai 2021

Be aware they are still charging after you remove the app from your Shopify Store. They ask you to close every single acces of your staff.. closing the service is not enough. I can not imagine if you have so many staff.. And they are not responding basically SCAM.

Pedal Commander
États-Unis
2 jours d’utilisation de l’application
AfterShip & Automizely a répondu 17 mai 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we are committed to provide the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Returns Centre

23 mai 2021

The support was excelent. Priyanka was very patient and very proactive to help me.
I really recommend this App.

Flamboyant Co
Australie
Environ 2 heures d’utilisation de l’application
19 novembre 2020

Is it just us or the customer support just doesn't exist with this app? Thankfully we found out how bad the support is whilst trialing. Deleting it and never looking this way again.

damn gina
Australie
2 jours d’utilisation de l’application
AfterShip & Automizely a répondu 19 novembre 2020

Hello,

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.

We work really hard to make our app user friendly and provide a great support experience.

One of the specialists will reach out on priority in order to assist you.

Regards,
Sumit

15 mai 2022

really great, and already fills in alot of return info
I needed help with something, and samad instantly helped, very responsive
and really fixed what i needed. i recommend this app.

Amal Armani
Australie
Environ 2 heures d’utilisation de l’application
14 novembre 2022

担当者のチャットによる対応が素晴らしかったです。ブランドを保持した運用が可能です。サイトの規模に合わせた利用料金は魅力的で、小規模の場合には無料プランを利用できることは大きな魅力の一つだと感じました。

XRUGK™ Official Website
Japon
Environ 2 heures d’utilisation de l’application