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Helpful customer service. Easy access, problem resolved within one session. Thank you so much, highly recommend this app.
I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...
First off, not very professional in asking me to give 5 star review after i was asked to give my review (I put 4 star because I did not have much information in how the app works and I was then asked to delete until I got my answer on how I feel the app) I was told I can do international shipping with the free program, but I feel the customer service didn't understand my question or help me. I had to figure it out myself. The person also gave me the wrong answer to the question I asked because I tried to create a return label and it stated the free program does not support international return label, when I kept asking which program supports international return label shipping at the cheapest cost. Going to go through customer service one more time and see if my experience has changed.
Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience.
One of the specialists will reach out to you on priority in order to assist you.
Regards,
Neelima
Amazing app, 100% necessary to simplify the returns process and experience. Aditi from the support team was very helpful in removing the AfterShip branding for free
This app has made the returns process SO much easier. What appealed to me is the easy setup process.
Hi there,
Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.
Best,
Shahbaz
Excellent customer service as always. Automizely never fails when it comes to customer service. Congrats
ANKUSH was delightful on the Chat. He gave me all the information I asked for and was very Professional, Insightful & Detailed. Looks like I will be working with AfterShip soon. Thank you Ankush.
Great Service with quick and efficient answers. Very helpful. I would surely recommend Aftership. Indeed needing to add minimum 100 character for a review is a bit annoying, as great things can also be said in a few words!
Great support and very helpfull
awesome app, perfect for all our shipping needs!