Avis (2 397)

Note globale
4,7
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
4 février 2021

Mokul was very helpful and patient. Thank you for the amazing service!He guided me through the integrations and also on the customization of the page.

Affordable Chic
États-Unis
Environ 19 heures d’utilisation de l’application
9 août 2021

Really good so far. I was about to create a custom solution to handling returns on my apparel website and came across this app. It even lets me use my own return labels, and supports multiple returns per order.

Shirts In Bulk
États-Unis
Environ 18 heures d’utilisation de l’application
16 juillet 2020

Looks good. I am a new user. I am still trying to figure out how it works. Some options like customize the returns are useful.

Fashionable Originals
États-Unis
Environ 18 heures d’utilisation de l’application
25 avril 2023

Love how clean and concise everything is. Support was very fast and helpful. This will really improve customer satisfaction.

WoolFit-Slippers.com
États-Unis
Environ 18 heures d’utilisation de l’application
25 décembre 2017

Excellent app for keep and excellent customer service experience

Mallbey
Colombie
Environ 17 heures d’utilisation de l’application
30 juillet 2020

Support team left me on read.
Not possible to find orders where customers left a phone number instead of an email address.
Won't upload high quality imagery, only let's you use low quality pictures:(((((

Floridian Supply
Russie
Environ 17 heures d’utilisation de l’application
12 mai 2021

I am new to this app and haven't received any return requests yet but so far so good. Everything seems very straight forward. I am looking forward to taking full advantage of what it has to offer. The customer service is really amazing as well. They response in a very timely manner. Ankush was a great help!

Maison De Finesse
Canada
Environ 16 heures d’utilisation de l’application
29 mars 2022

L'application est parfaite, il manque toutefois la gestion des complète des traductions et plus de choix d'intégration de transporteurs pour la génération d'étiquettes

carsandme.com
France
Environ 16 heures d’utilisation de l’application
AfterShip a répondu 13 avril 2022

Thanks for your kind words and suggestions.

We have forwarded your suggestion to the concerned team and very soon you will notice enhanced features.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Riyaz
Team Returns Center

Modifié le 30 avril 2021

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

shopjennlee
États-Unis
Environ 15 heures d’utilisation de l’application
29 janvier 2023

The app is good it's efficient and saves time because it provides a ton of services so I don't have to use a lot of apps. The service is good. I just think it's faster during the day. I always do work late at night and early morning so it's a bit slow but not horrible.

PleasantlyPlumpFashions
États-Unis
Environ 12 heures d’utilisation de l’application
AfterShip a répondu 29 janvier 2023

We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
Would you be able to contact us via live chat or email (support@returnscenter.com) and share more details on your issue so we can get our developers to have this resolved as soon as possible?
If you need any other assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team