Avis (2 394)

Note globale
4,7
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
4 octobre 2024

Terrible customer support. They sent me to robot chat because I didn't give them a review right away. Unanswered email for days.

RYAN AND REMI
États-Unis
2 jours d’utilisation de l’application
AfterShip a répondu 5 octobre 2024

Thank you for your feedback. I sincerely apologize for any inconvenience you faced while seeking support. Our goal is always to make the process as smooth and helpful as possible, and it was never our intention to make you feel obligated to leave a review.

Since you haven’t had the chance to fully explore the program yet, one of our experts has already reached out via email to schedule a screen-sharing session. During this meeting, we’ll walk you through the features of our application and address any questions or concerns you may have.

We’re also open to any suggestions you might have. Your input is invaluable in helping us better understand the needs of our users, so we can continue delivering an exceptional experience.

If you need further assistance while setting up the app or have questions about any feature, feel free to reach out through the live chat option in your account or email us at support@aftership.com.

Best regards,
Team AfterShip

17 juin 2024

The Customer Support team is very helpful, most recently helped by Aditya. Even the AI Chatbot has helped me with what I need which is great for Customer and Support team alike!

The Wood Veneer Hub
États-Unis
Plus de 2 ans d’utilisation de l’application
25 juin 2024

Great reactive and helpful customer support and loving all the features of Aftership can't wait to make it all live on my shop. Very easy to use and seems to be a powerful app, in particular love the way it can suggested new items to exchange instead of a refund. Recommended!

Lucini London
Royaume-Uni
Environ 2 mois d’utilisation de l’application
11 septembre 2024

AfterShip has been great to work with so far. I am so happy I was able to get technical support via chat and then via Google meet. Rajat was amazing. He is very smart and knows his product well. He walked me through the steps during set up that were a little confusing to me. I am so happy I had Rajat as my technical support and help.

Prana-Pets.com
États-Unis
43 minutes d’utilisation de l’application
9 août 2024

Fast effective customer service

Mode Del Sol
Émirats arabes unis
9 jours d’utilisation de l’application
10 juin 2024

Very helpful! Resolved issue quickly and provided useful info

BEL KAZAN
États-Unis
Presque 2 ans d’utilisation de l’application
22 juillet 2024

very helpful

MAMACITA SWIM
États-Unis
Environ 3 ans d’utilisation de l’application
27 mai 2024

Got the best help ever from Aditya! He helped me resolve my issue to quickly and perfectly. I love this app and cannot speak higher of the service!

CocoPits
États-Unis
Environ 4 ans d’utilisation de l’application
1 septembre 2024

Wonderful service!

Royal Highnies
États-Unis
Environ un an d’utilisation de l’application
24 septembre 2024

Customer service is great and helped us out to get us started very quickly and efficiently

ELO
Canada
Environ une heure d’utilisation de l’application