AfterShip Returns & Exchanges , 2 279 avis
Affiner
-
Par note
One of my most valuable apps. Really helpful. Worth every penny. Have it for months now and REALLY takes away the stress of answering 500 emails about how to return stuff. Never had an issue with the app and today wanted to print my invoices and couldn't find them (wasn't looking on the right place) and Customer Service was amazing. Thanks guys!
Powerful and Amazing app, provides most of the features that we clients need. Amazing customer service with fast response. To, Ayushi, Anmol and Moazzam. Thank you so much. Highly recommended app.
I really do like the app but the customer service isn't the best. I reached out for a question about my return window being 14 days (I had a customer submit a request well after her 14 days had past. - months) I was advised to refer to a screenshot of my return window. I wanted to know how this was possible. I never recvd a response. Only until I advised I would write a review.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We have assigned a support executive to investigate and resolve your concern. Please check your inbox, as we have dropped an email to you.
We regret the inconvenience caused to you.
Regards,
Team Returns Center
AfterShip has really freed up a lot of time for our warehouse team no longer having to do so much work with returns and exchanges. On top of that we have a great idea of why certain items are getting returned so we can correct any problems.
Awesome Support. Very impressed with the support executive. I would recommend to others as well. Awesome job Team
Really a worthy app to have when you are on Shopify, which maintains the Returns easily and tracks the status.
Super easy to set up and use! Very professional looking too!
FoundLostOutdoors.com
- Nathan
Its a great app to have, I recommend it!
Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!
Best Team and Product ever! Their team is extremely gracious, responsive, and informative. The product is also very easy to install and get up and running quickly.