Avis (2 416)

Note globale
4,7
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
13 juillet 2024

Connected with video chat to ensure the problem was completely understood. Helpful and kind.

Specialty Marine
États-Unis
Environ 2 ans d’utilisation de l’application
21 mars 2024

Great service and helpful when we needed to update things

Oxygen Boutique
Royaume-Uni
Presque 5 ans d’utilisation de l’application
28 mars 2024

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

CitySport
Australie
Environ 2 ans d’utilisation de l’application
Modifié le 28 janvier 2025

Moazzam was so helpful in figuring out our issue! He was very knowledgeable and patient and stayed with us until the problem was resolved. So appreciative! Thank you!!

SARDA™
États-Unis
Environ un an d’utilisation de l’application
30 avril 2024

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Katie May
États-Unis
8 mois d’utilisation de l’application
26 avril 2024

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but ...

The Good Collective
États-Unis
9 mois d’utilisation de l’application
AfterShip a répondu 28 avril 2024

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the ...

2 mai 2024

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
Australie
12 mois d’utilisation de l’application
10 mars 2024

I have to admit that aftership returns is the best and intuitive app to handle the headache of return process.
As a business owner, it's not always to deal with clients.
I needed more options they provide and a customer service to walk me through this sofware.
I recommand you this app.

Nexsweet
États-Unis
3 mois d’utilisation de l’application
Modifié le 14 octobre 2024

thank you

Belinom
Lettonie
4 jours d’utilisation de l’application
25 juin 2024

Great reactive and helpful customer support and loving all the features of Aftership can't wait to make it all live on my shop. Very easy to use and seems to be a powerful app, in particular love the way it can suggested new items to exchange instead of a refund. Recommended!

Lucini London
Royaume-Uni
Environ 2 mois d’utilisation de l’application