Avis (2 415)

Note globale
4,7
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
5 février 2025

Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.

Anji Mountain
États-Unis
Plus de 3 ans d’utilisation de l’application
AfterShip a répondu 6 février 2025

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is ...

12 septembre 2024

Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue.

Thanks so much!

Current Boutique
États-Unis
Plus de 2 ans d’utilisation de l’application
AfterShip a répondu 13 septembre 2024

Thank you for taking the time to share your feedback. We're happy to hear that Aditya was able to help with the Vesyl update and resolve the issue. We sincerely apologize ...

10 décembre 2024

Easy to use

Essence & Elegance
États-Unis
4 jours d’utilisation de l’application
26 avril 2024

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but ...

The Good Collective
États-Unis
9 mois d’utilisation de l’application
AfterShip a répondu 28 avril 2024

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the ...

20 mars 2024

seems easy to use and excellent customer support!!

FLORA ANIMALIA
États-Unis
Environ 4 heures d’utilisation de l’application
AfterShip a répondu 21 mars 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. ...

3 avril 2024

guter Service

GEMA Shop
Allemagne
Environ 2 mois d’utilisation de l’application
AfterShip a répondu 4 avril 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It ...

8 mai 2020

Very good app and decent updates constantly evolving. Would recommend particularly to people in the fashion/sized clothing game

Absolute Rugby
Royaume-Uni
Plus de 6 ans d’utilisation de l’application
AfterShip a répondu 19 mai 2020

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

15 avril 2020

The description stated the free plan allows 5 returns per month. The free plan on the app itself states 3.

GearBy3Six
États-Unis
Environ 6 ans d’utilisation de l’application
6 janvier 2018

Very simply to install and set up, very useful app & easy to use from a customers perspective.
Would be great to have the ability to attach pre-paid return labels as well as different email response options for customers who have changed their minds vs faulty items.

Manchesterstockxchange
Royaume-Uni
Presque 6 ans d’utilisation de l’application
23 octobre 2019

Great app!But if possible would like to be able to resend the customers their return instructions. Some customers claim they did not receive so a resend button will be great.

MotherBeeMaternity
États-Unis
Plus de 5 ans d’utilisation de l’application
AfterShip a répondu 23 octobre 2019

Hi, thank you very much for your suggestion. We will take this into consideration. More features are on the way. Stay tuned ;)