AfterShip Returns & Exchanges

Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.

Customer support was very helpful in resolving my issue. Overall the product has performed very well.

I had a question about how to use the platform and they hopped on a quick Google Meet so we could do a screen share! It was very helpful and the first time I had support offer to do something like that. They resolved my issue quickly. Thank you!

Aditya was very helpful & patient when I needed assistance with an issue I was experiencing in the returns center. Very informative!

Moazzam has been very helpful and detailed on the situation that i am facing.

AfterShip Customer service was great helping me set up a complex shipping rule. Aditya was excellent and resolved the issue straight away via screen share.

Really helpful and great customer service :)

Good app, easy to install and great efficient customer service.

Aftership helped me setup my carrier and Moazzam's customer service was great.

I reached out and was able to speak with Aditya right away! There were no delays in getting support on the phone which is always wonderful to be able to speak with a live agent. Aditya was kind enough to take me through the steps to assist me and even provided me with additional links that can help mitigate us having to reach out in the future. Very thorough and kind in demeanor. Definitely appreciated and 5 STARS to their support service! :)

Aditya helped me solve an issue in less than 5 minutes!