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I am just starting to use this app so I do not have a bunch of info yet, however I received excellent customer service from a gentleman by the name of Sumit in helping me make sure that I had things set up properly. He did a screen share meeting with me and helped me step by step. Thank you! I know how important it is to simplify the returns/exchanges process for customers, and I believe this app will help in doing just that.
The customer service is always really helpful! They always help us to solve our problems quickly, through the chat!
New to the app, so far so good. they extended my 7 day trial to 14 days which is pretty amazing. Live chat went smooth
They helped me put everything together step by step. Priyanka was wonderful in helping me! Thank you!
This app has features that greatly improve the customer returns process and makes it more seamless. The customizable front-end feature is also a great touch!
Ayushi provided excellent, charming and prompt service. I asked to redeem a free offer and they had it taken care of within minutes. 12/10!
Very great support. Always responsive and caring for the customers problems. Very responsive and cooperating
Excellent apps and very useful. I like it.
I am new to the ecommerce world. After enduring many frustrations with many applications throughout the process, I discovered Aftership. Their professionalism and friendliness was a breath of fresh air. They gave me immediate attention and resolved my issues with kindness and grace.
Awesome app, and easy to install. Haven't had many customers use the app yet but it's great knowing they have a landing page with instructions and a form to fill out if they want to do a return or exchange. Our site is www.b-clutch.com - can check out our return portal there!