AfterShip Returns & Exchanges

Amazing app! It gives sooo much confidence to my customers! A must have for every e-commerce

As we offer a 30-day returns policy we get quite a few returns which can get messy to try and handle. Returns Center by AfterShip streamlines this process with an easy to set up, professional back end to manage each return. We're very happy with the app!

After getting set-up on Aftership returns the support is great, every question has been answered and it's extremely quick! Integrated instantly.

AfterShip Return is a complete and very flexible app. We can give professional, quick and seamless refunds to our valued customers. We really appreciate the possibility to add our own return reasons and fees to match our existing invoicing system and refund policy. As well, we translated the reasons, the notifications and the return page so the customer has a similar experience as in our physical locations. The technical support team is absolutely great, fast, patient and comforting.

Sanjeet was quick to respond and complete what I needed. The customer service is always on top of things.

Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!

I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds.
Thank you!

Deep was very helpful in helping me update the return address, the contact email, and the free shipping rules. I really appreciated his help and patience.

Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.

I'm still in the process of setting up the app, so this rating is based solely on customer support. I've contacted customer support twice and both times have had my questions answered quickly and sufficiently.