レビュー (2,418)

総合評価
4.7
評価レベルごとの件数
  • 評価の80%は5つ星です
  • 評価の11%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2023年8月4日

Nalinee was great. Resolved my issue. App can be a bit buggy but does the job. Customers seem happy with it.

Curvy Beach
アメリカ合衆国
アプリの使用期間:4年弱
AfterShipが返信しました 2023年8月6日

Thank you for your valuable feedback and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

2023年11月21日

Amazing service. Very informative and prompt answer.

CDLP
スウェーデン
アプリの使用期間:4年弱
2021年3月18日

Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.

'NUGGLES
アメリカ合衆国
アプリの使用期間:4年弱
2020年7月5日

This Application works in principle, however there are issues with setting up multiple team members. I am still waiting for the Developers to help me resolve this.

Parlour X
オーストラリア
アプリの使用期間:4年弱
編集日:2024年9月16日

Customer support is super quick with reply and steps are straight forward. Aditya was a great help and made the steps super simple.

We Fit Lingerie
アメリカ合衆国
アプリの使用期間:4年弱
2020年9月18日

I really like this app it helps my customers by a lot

Fitversal
アメリカ合衆国
アプリの使用期間:4年弱
2019年12月3日

Excelente app. It has been very usefull for my business to manage the returns and provide a good service to the clientes. I recommend it.

Cklass.shop
メキシコ
アプリの使用期間:4年弱
2020年9月28日

I used this app to create an RMA process for my shop. It was pretty easy to set up, especially with image size requirements listed on the set up page. One feature that was missing is the ability to preview the customized return page without submitting a test return. Also, for plans with limited returns, it would be good to be able to have test returns not count against the monthly total, not an issue for me at this moment since it is nearly the end of the month, but could cause issues for another shop.

Carvers Ridge
アメリカ合衆国
アプリの使用期間:4年弱
編集日:2024年8月30日

Aditya is an amazing customer service agent. She went above and beyond. She was unbelievably patient and kind. She very quickly resolved my issue. AfterShip has always been easy to use and that is why we continue to use for our business.

boek
アメリカ合衆国
アプリの使用期間:4年弱
2020年3月13日

Pros: Clear information, Easy to Complete, Visually appealing, link to order is very handy
Cons: Cannot search or filter by item or reason, cannot resent emails, cannot change status back if needed, cannot choose or change the resolution if the customer's is not accurate, cannot add tracking info right from our end, does not show approved/rejected date and time.

Andre Assous
アメリカ合衆国
アプリの使用期間:4年弱