AfterShip Returns & Exchanges

We were looking for a quick solution to automatized our return process, (we used a google sheet) this app is a time savior! Thank you!

Customers were not getting approval/ denial emails and we were not getting emails letting us know that customers submitted a return request. The app kept crashing and would not even open. Extremely unhelpful and wasted our time. Caused more headache than cure.

App is pretty intuitive and even if you had questions, Support was very responsive and quick to help! Would recommend.

love and easy to use as this app has all of a lot of what you need. Has all the other add ons and great chat support

Top tech support, answerd all my questions in no time. Assisted me in hot to create a personal domain and other questions.

So far it's good, the staff was friendly and helpful thanks, sent the correct links and replied promptly .

Looks good! Only 3 Free Returns is really very stingy and as lowest pricing 9$ for 20 returns + 0,50$ EXTRA for every single return over the 20 is also not very pleasant. Especially for young start-ups without capital the pricing is almost FIES! If you would accept and check the returns for these prices would be great. (Little joke) Unfortunately, the monthly amount cannot be settled via the Shopify billing. If this would be fixed, I could imagine to award one more star. Best regards.

This app is very useful and gives more time to do other stuff !!! gj

great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure

amazing customer service, very patient, and explains clearly all the steps, Thank you so much, highly recommended!