AfterShip Returns & Exchanges , 2,278件のレビュー

総合評価
4.7
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の11%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
2022年2月22日

I am amazed by the speed of the support response provided by AfterShip Returns Center. Sanjeet solved my problem in less than thirty seconds. Looking for a custom returns page? Check them out! 10/10

Your Air, Inc.™
アメリカ合衆国
アプリの使用期間:1日
編集日:2022年11月18日

Unfortunately the app can't translate properly to danish. It has some large translation issues. Otherwise it works great, but we can't use it because of the translation issues.

ScandinavianRest
デンマーク
アプリの使用期間:1日
AfterShip & Automizelyが返信しました 2022年11月17日

Thank you for taking the time to write the review.

We are sorry to hear that you didn't find the translation correct. I would like to inform you that we are picking the transliteration from Google translator.

We've already started working hard to correct the translations and once it will be done, we'll update you too.

Regards,
The Returns Center Team

2018年1月8日

Awesome app - this will be great for returns now!!

Intel Clothing
アメリカ合衆国
アプリの使用期間:27日
2022年5月31日

App would have been perfect if they didn't expect you to be a Shopify plus merchant ($2000 a month on Shopify) just to issue a store credit to the customer. NOT SMALL BUSINESS FRIENDLY.

LAZE LABEL
オーストラリア
アプリの使用期間:約1ヶ月
AfterShip & Automizelyが返信しました 2022年5月31日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Tushar Jolly
Team AfterShip

2018年2月25日

Great will recommend to a friend

Cutiebaby01
イギリス
アプリの使用期間:26日
2021年10月12日

Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.

Nordicsheep.se
デンマーク
アプリの使用期間:25日
AfterShip & Automizelyが返信しました 2021年10月12日

Thank you for your valuable feedback.

We are happy to know that you liked our customer support and found the app easy to use.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Returns Center

編集日:2017年7月22日

It is so much easier with AfterShip I love it

Beyaz Store
カナダ
アプリの使用期間:25日
2021年7月2日

First day, and it seems like a good fit. Easy to set up, impeccable customer service. Some functions that are missing, but totally a good solution.

Packraftnorge.no
ノルウェー
アプリの使用期間:25日
AfterShip & Automizelyが返信しました 2021年7月2日

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can provide you the best customer support and have a smoother experience while using the app.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Rupam
Team ReturnsCenter

2017年10月16日

Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!

Pelvic Pain Solutions
アメリカ合衆国
アプリの使用期間:25日
2021年5月27日

Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.

Hatch General Store
アメリカ合衆国
アプリの使用期間:1日