レビュー (2,322)

総合評価
4.7
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の11%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の6%は1つ星です
編集日:2018年3月13日

It is very good for a basic returns application.And it is free as well.The thing is that I haven't had any returns yet to know what it is like.

Joannes Banner Ads And Ad Spaces
ニュージーランド
アプリの使用期間:16日
2021年9月27日

They can only use Postmen App to print labels, but Postmen App cannot solve a courier account issue within two weeks.

Fangyan
アメリカ合衆国
アプリの使用期間:13日
AfterShip & Automizelyが返信しました 2021年9月27日

Thank you for your valuable feedback.

It is unfortunate to know that you did not have the best experience using our app.

Be rest assured that your issue will be dealt with with utmost priority.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

Regards,
Nitish Kumar
Team Returns Center

編集日:2023年3月14日

This app has some great features, but after two weeks and numerous support chats and even zoom meetings, the app is plagued with errors.
The support is great, but the constant pleading for a review on various platforms is annoying.

FYXO
オーストラリア
アプリの使用期間:10日
AfterShip & Automizelyが返信しました 2023年4月6日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. We have gone through the conversation and we fixed the issue you had, however, we are improvising our application to avoid any errors

However, one of our support team members sent you an email to fix this for you. We are looking forward to hearing you on email.

Regards,
Team AfterShip Returns Center

2020年6月17日

Every time we try to approve a return it says network error. We would like to be able to automatically approve all returns.

Orleans Shoe Co.
アメリカ合衆国
アプリの使用期間:10日
AfterShip & Automizelyが返信しました 2020年6月17日

Hi there, thank you for your review.

To enable automatic return approval, you can go to Settings > Returns methods, and turn on "auto approve". You can also set zones or routing rules.
Hope this would help. Thanks.

2022年2月18日

The app seems to be functioning okay so far but the customer service is testy. They didn't show up for the first meeting we scheduled and when I finally got on a video chat with them they were not the friendliest or most patient when it took me time to trying to navigate the app and make sure I was set up correctly.

En-place.co
アメリカ合衆国
アプリの使用期間:8日
AfterShip & Automizelyが返信しました 2022年2月18日

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

Also, one of our support members will get in touch with you over the email to ensure the app is been set up correctly for you.

Kind regards,
Shahvaz
Team Returns Center

2017年6月19日

This app worked great for awhile---now whenever I type anything into the "Common Return Questions" box it comes out super buggy and does not display properly.

Falcon Geek
アメリカ合衆国
アプリの使用期間:2日
2020年7月30日

Support team left me on read.
Not possible to find orders where customers left a phone number instead of an email address.
Won't upload high quality imagery, only let's you use low quality pictures:(((((

Floridian Supply
ロシア
アプリの使用期間:約17時間
2021年5月2日

Be aware. You need to pay $120 yearly for just SSL. Otherwise, your website will shows "Not secure" next to your URL. Really don't get why they charge for this. You have to pay 12 months at once for SSL. (Many other apps on Shopify does not charge for SSL). Nowhere to mention on the description also how would I want to pay 12 months at once before I even know your app is good or not?

TEMAI
アメリカ合衆国
アプリの使用期間:約11時間
AfterShip & Automizelyが返信しました 2021年5月2日

We apologize for the inconvenience caused.

We have gone through the chat transcripts and checking for the monthly plan of SSL with the concerned team. We will get back to you with an update.

ReturnsCenter Team

編集日:2019年7月10日

I really need it to be dutch, or customizable to translate everything.. so a no go for me till it's possible...

#DARUM!
オランダ
アプリの使用期間:39分
2017年6月9日

I installed the app, but it wouldn't load.

Fidorian
アメリカ合衆国
アプリの使用期間:38分