AfterShip Returns & Exchanges , 2 268 vurderinger

Quick and fast help!

Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.

Lovish Khas has supported me today, he helped to set up the after-ship app. thanks!

This is a great app, very useful and easy to use

Works well and has a simple process. A few areas of improvement are needed - it would be good to go direct from one state to another, like approved to refunded and skip the shipment received and other intermediate steps. Also the canned English needs a lot of work on both grammar and punctuation and not all can be user edited and thus is a little cringe worthy when people need to read it. UPDATE: A lot of great innovation has gone into this product. Still an issue with not being able to edit some language (US Spelling everywhere) but upgrading from 4 star to 5 nonetheless. 6 months use almost now. UPDATE 2: It keeps nagging you to leave a review. Review begging is not good form and is very crass. Despite having left a review already and closing/dismissing the review begging banner, it keeps coming back every day to beg you. Is this an app store or the fish markets? Now 2 star. Update #4. Stop nagging for a review!

Customer support is great!

Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.

Ayumi was helpful in resolving an issue I was having. It was not able to be done immediately, so they elevated the issue to the right people to get it fixed.

deleted, pricing structure for the new app is expensive

Very simply to install and set up, very useful app & easy to use from a customers perspective.
Would be great to have the ability to attach pre-paid return labels as well as different email response options for customers who have changed their minds vs faulty items.