Omtaler (2 397)
Raffiner
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Etter vurdering
Won't let me post any logos to customize return page. Just keeps saying resize the picture even though I've tried resizing it small and large.
Unsubscribe button on email doesn't work
Thank you for your review and sorry about that.
We have just updated the email format and the unsubscribe should work in the following emails. Please have a check. Thanks!
Downloaded, wanted to setup a custom domain and support had no clue what to do, not keen to use a company with support that is unknowledgeable if I'm trusting them to take on an important task.
First, please accept my apology for the experience you had.
It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer!
I regret the inconvenience caused to you.
Regards,
Nitish Yadav
Team Returns Center
After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.
Hi,
Apologies for the inconvenience caused.
As you are connected with us on the email for your issues.
We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at support@returnscenter.com. We are available 24 X 7.
Regards,
Brishketu