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AfterShip is an essential App for Shopify Shop owners that require a reliable return system. Would have given 5 stars if the AfterShip form that opens on initiating return had customization options like favicon etc.
I haven't used the app yet. I actually launch my website today so I'm hoping it works well. I have the forever free plan but i'm confused about what happens if i get more than 3 returns for the month. Will i be charged?
So it's been a little over a week since I have launched and when I tried to create a return for the customer it says that the items are non-returnable even though they should be eligible.
Good interface, but some support issues and multi store set up not clear. A lot of going around in circles
Aftership returns have made it super easy for our customers to collect returns from customers, stops a lot of the hassle for us and already recommended it to friends who want to start their own stores. Thumbs up.
Pretty basic. Easy to use. No headaches.
Easy to set up. We haven't had any returns through it yet, but it looks like it will work well for that process. Thanks for making it easy to us and set up!
Works well so far, however, platform could be improved by adding a "send test email" functionality or a wysiwyg email builder.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
Regards,
Nitish
Team Returns Center
Awesome app - this will be great for returns now!!
Great will recommend to a friend
Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.
Thank you for your valuable feedback.
We are happy to know that you liked our customer support and found the app easy to use.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Returns Center