Omtaler (2 417)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 11 % av vurderingene er 4 stjerner
  • 3 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
Redigert 11. februar 2021

ATTENTION when using for international returns! After one month of using the app, international returns couldn't be processed anymore because the HS Code wasn't fetched correctly and provided to the carrier. Unfortunately, this makes the app useless for international returns since the only solution offered was to completely manual insert every return label information for each return - makes the app completely useless for this matter. Unfortunately, the customer support is not giving any update for 2 months, just saying they are working on it - same answers over and over. When asking for more specific information or an ETA the answer is "No ETA has been shared". Very unhelpful, especially if you are paying for the service.

ATTIRE THE STUDIO
Tyskland
4 måneder bruker appen
AfterShip svarte 11. februar 2021

Hello,

Apologies for the inconvenience caused.

We understand your concern and it is a known issue on which our developers are currently working to resolve it on priority. We will let you know once the issue is resolved by our developers.

Best Regards,
Sumit

29. oktober 2021

Ankush was great, helped me with all my queries. The best customer service I have had on an app, speedy replies.

ST ARGO
Australia
5 dager bruker appen
23. februar 2022

So far so good, however, I am having a few troubles customising to look just like our website, but looking into it further.

The Lair
Australia
4 måneder bruker appen
AfterShip svarte 23. februar 2022

I am sorry to know that you are having trouble customizing the look. Thanks for your valuable feedback.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

Regards,
Rupam Sarma Tamuli
Team Returns Center

Redigert 2. oktober 2019

Good price and easy to use. Wasn't able to customise notifications sent to a customer, so am leaving a review to hopefully unlock this capability

Steven Brown Art
Storbritannia
4 måneder bruker appen
1. august 2017

It´s a really good and simple free app. I would only suggest that all the words and sentences should be editable so anyone can change the default words to his language.

Kkdu
Chile
3 måneder bruker appen
14. juli 2017

Nice setup. I like having the returns information on my site.

The Cutesy Shop
USA
5 dager bruker appen
Redigert 26. september 2018

Great app for our business. Very helpful for making returns easier. I know our customers appreciate the convenience!
We just had our first return and so far so good...

Foxy’s Leotards
USA
3 måneder bruker appen
15. oktober 2017

Helped my customers if they are having difficulty

Srandersons
USA
3 måneder bruker appen
19. august 2017

Great
thank you very much for this job

Shop Prince
Frankrike
5 dager bruker appen
1. juli 2017

Great product recommend it. easy to install.

Giftcardsru
Storbritannia
5 dager bruker appen