AfterShip Returns & Exchanges

App we started using not that long ago, and we are pretty satisfied for now with the automation of emails and really good and quick chat support!

We did not have a chance to use this app yet. The app appears to be easy to set up. The app has an area to track set up which is easy to follow. No concerns so far.

helpful, friendly

Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!

Love this app. A must for anyone selling online. It has made our life easier for any after sales returns. Keep up the good work. Thanks

I love this app. The customer service is always fast and helpful with any questions or problems I may have. The app is also really easy to use and customize. I was able to customize what I want my return labels to say and how I wanted to look.

I was using Return Magic, but that app is being discontinued. I came across AfterShip Returns and thought I would try it out. I love it! It provides a great customer experience and a lot of flexibility for the store owner to have the return policies they want. I also really like how it is easy to manage returns - if a customer requests and exchange, they can select the product in the returns portal. Aftership will only show products that are in stock. When the return is received, one click will create a new order. With Return Magic, I had to manually duplicate the old order and add the product that the customer requested.

Easy and good tool. It makes process simplier

Very helpful app

Kevin Ly
LYSON MEDIA™

Fills the return gap in the basic shopify system. It's a great app, and support is incredibly helpful.