Recensioner (2 333)
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Great app easy to setup and use by the customers
Best option to help you manage your returns.
Customer service at AfterShip is also very insightful and helpful!
Very excited and glad I chose AfterShip for returns!
Pretty easy and makes it simple for small business owners not to worry about returns. I like the app a lot.
This app really helps with the customer's return process, the support team is super quick and helpful.
Great app, really easy to use and the support team have been very quick to reply to my emails. Compliments aftership app really well. Needs a few more features to be perfect, but I believe these are on the roadmap. Tim
Fast customer service reply. I do struggle a bit to find out how things work, but the great customer service always helps me
Love it! Super easy to use and looks great!
I really do like the app but the customer service isn't the best. I reached out for a question about my return window being 14 days (I had a customer submit a request well after her 14 days had past. - months) I was advised to refer to a screenshot of my return window. I wanted to know how this was possible. I never recvd a response. Only until I advised I would write a review.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
We have assigned a support executive to investigate and resolve your concern. Please check your inbox, as we have dropped an email to you.
We regret the inconvenience caused to you.
Regards,
Team Returns Center
Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.
I love this app so much is has been great for my Shopify website and the support also has been great.