Recensioner (2 396)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 11 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
Redigerat 25 mars 2020

Have to change my review from 5 stars to 2 stars. After trying to setup Paperless invoicing from UPS within Postmen, the staff seems lost and are all sending me the exact same copy pasted email with instructions. Yet it keeps generating an error and none of them can figure it out...
Still havent heard back.

BOUTIQUE TAG
Kanada
Mer än ett år användning av appen
30 september 2017

A very good app to maintain your returns seamlessly.

Pioneer Appliances
Indien
17 dagar användning av appen
Redigerat 8 maj 2018

There is a notice at the top of their site that states you must switch to the new version before 5/31 and they cut off my service prior to that with no notice at all.

Original Review: Would be a great app if you could customize the online return form a little more, as well as customize the verbiage in the return notifications sent to your customers.

Belle Verite
USA
Ungefär ett år användning av appen
14 augusti 2017

Simple and easy installation. Useful app, I would recommend it to others great service by Aftership!

Big Boy Collectibles
USA
10 månader användning av appen
27 september 2017

SUPER simple to set up. Works really well from both a customer and retailer perspective. Very happy and provides a great solution to manage the returns process. And what's more, it's free! Amazing.

Peticular
Australien
17 dagar användning av appen
27 juli 2022

The app is great and easy to use. I like the integration with Postman for return label generation as well. My only request would be to offer a cheaper option of the Pro version for under 20 returns a month as the features are necessary but too expensive ($119/mo) for small brands until they grow!

Ædelhard
Kanada
17 dagar användning av appen
4 juni 2017

This App is Amazing!! The Automation is Incredible!!

Liberty 1
USA
17 dagar användning av appen
28 maj 2021

Robust and powerful and 24/7 chat support which is realy helpful i greatly enjoy this app for retursn and also their tracking

Cloud9 Scrubs
USA
17 dagar användning av appen
Redigerat 10 februari 2020

Beware! This app does not automatically issue a refund like the free Shopify app does! We found out after a few weeks that this app had not refunded the money to our customers once we had processed the refunds, so we had to go back and do it all manually! The creator has NOT clearly informed about this! It makes the app useless to us, as it's time-consuming to do every refund manually. We're going back to the free app we used previously.

UPDATE to developer:
I have already reached out to you and was told that refunds have to be done manually.

XBODY UK
Storbritannien
Ungefär ett år användning av appen
AfterShip svarade 10 februari 2020

Hi,

We are sorry about your case. However, in Returns Center, merchant can refund to customer's original payment method directly. We simply call Shopify refund endpoint to do so.

Therefore, this might be an individual case. Could you please kindly reach out to us at support@returnscenter.com? So that we can figure how it happened and help you solve this issue. Thank you so much!

1 januari 2018

AfterShip Returns Center is a clean, organized way to get all of my returns sent back from my customers. It’s easy, and there’s no hassle or fuss. Directions for returns and policies are clear to read and understand, and for a girl like me running my first business this will always come in handy.

Goldenbabie
USA
17 dagar användning av appen