AfterShip Returns & Exchanges , 2 307 recensioner
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Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat app!
Bon échange avec Priyansh, patient et pédagogue. Je vais essayer la période gratuite pour me faire la main.
Merci beaucoup
Application works great, helped us to manage returns easy and fast and also their support helps fast!
Great customer service. My helper was very patient. Provided me with screenshots and if I was was very confused.
I'm new to eCommerce and need all the help I can get. This is an excellent app that helps to keep track of orders, transactions and fulfillments. It gives your shoppers peace of mind.
responsive support by Moazzam and the team, high level of returns routing customization and automation. Would love to have more customization of the returns portal aesthetic, but still happy with the experience overall.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I was excited to use the app and had no issues initially, until a couple of went by and the features included in the lower plans were removed. It felt like a bait switch - to pay over $100 a month for less than 20 returns just to retain the features that were previously available to me is ridiculous.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues with features and price plan resolved and ensure that you are delighted with our services.
We are actively working on your concern please be assured.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Ankush Kumar
Team AfterShip
App is not working. Cannot look up any orders. Keeps giving error saying Wrong order number and email. No way to contact support from the app. What a waste!
The best ahipment tracking app
Excellent service! Easy to use & great customer service :)