AfterShip Returns & Exchanges

Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!

quick and helpful support via chat

AfterShip staff is great. Very responsive to suggestions and feedback. Great way to track your returns and communicate with customers.

It was my first try and I get wrong and I use a real purchase in the shopify store. It happens then that I could not erase the entrance used for "playing" with the app.
Please include a check box to delete error entrances.
Thanks.
The team was very much involved in solving the problem

Support was great, thank you for helping me resolve my issue.

I really love how this app centralizes all our return management efforts, and we can just have users email us directly through this app.

Great support and a very effective returns portal

Solved the issues!

Highly recommend- Love how this app makes the return process so much easier for returns and exchanges. Customers get email updates throughout the entire process so they're in the know about their return. After a few weeks of using the app and having several returns in process, I accidentally deleted the app and lost all my data. Looking back I wish I never panicked because the AfterShip team was able to pull up all my data and get it reinstalled on my store through the app! Thank you so much Samad, Raviz, Manish, Rohit, and Shahvaz!

Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!