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Works well so far, however, platform could be improved by adding a "send test email" functionality or a wysiwyg email builder.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
Regards,
Nitish
Team Returns Center
I am amazed by the speed of the support response provided by AfterShip Returns Center. Sanjeet solved my problem in less than thirty seconds. Looking for a custom returns page? Check them out! 10/10
Unfortunately the app can't translate properly to danish. It has some large translation issues. Otherwise it works great, but we can't use it because of the translation issues.
Thank you for taking the time to write the review.
We are sorry to hear that you didn't find the translation correct. I would like to inform you that we are picking the transliteration from Google translator.
We've already started working hard to correct the translations and once it will be done, we'll update you too.
Regards,
The Returns Center Team
Awesome app - this will be great for returns now!!
We are a start up store and found this app and the immediate customer assistance to be quite valuable! Thank you for putting customers first!
App would have been perfect if they didn't expect you to be a Shopify plus merchant ($2000 a month on Shopify) just to issue a store credit to the customer. NOT SMALL BUSINESS FRIENDLY.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Tushar Jolly
Team AfterShip
Great will recommend to a friend
Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.
Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.
Thank you for your valuable feedback.
We are happy to know that you liked our customer support and found the app easy to use.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Returns Center
It is so much easier with AfterShip I love it