Recensioner (2 397)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 11 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 6 % av omdömena har 1 stjärnor
21 december 2021

Just downloaded the app but seems easy to use and exactly what we need so far. Extremely quick response from customer service!

Lilla & Beth
USA
En dag användning av appen
Redigerat 14 oktober 2021

I think I have found the best return management app, AfterShip Returns Centre help me save a lot of hassle by providing the best return experience to my customers

Instee Store
Malaysia
En dag användning av appen
31 januari 2024

FAST Customer service! App is also really easy to set up!

Mack & Rex
USA
Ungefär 19 timmar användning av appen
6 februari 2021

Well designed and intuitive. Lots of work arounds to allow customization of the set up. Recommended.

éclipse
USA
En dag användning av appen
11 april 2021

It says there's a free plan available, but after downloading the app I'm being forced to select a "7 day free trial" through a pop up that just won't disappear.

Peach
Indien
En dag användning av appen
AfterShip svarade 11 april 2021

It is unfortunate to know that we did not meet your expectations.

A "7 days free trial" is available to make the users explore and experience the features of our app. We will surely get all your issues resolved and make you a happy customer!

One of the experts will reach out to you in order to assist with your queries.

Regards,
Neelima

12 februari 2021

Returns center customer service was very helpful, responded within a minute & quickly resolved my issue!

Form Charge
USA
En dag användning av appen
4 augusti 2021

This app is honestly the worst experience I have had. My shop is live and the customers service was terrible. The customer service person told me that the app had functionalities that it didn't. Everything is a manual process, it does not generate the resend order, it doesnt update your qtys.. You're honestly better off doing it through emails with the customer.

Lion Wild
Australien
En dag användning av appen
AfterShip svarade 4 augusti 2021

It is really unfortunate that your expectations were not met on the recent interaction with us. However this is certainly not what we want our users to go through. Your feedback for customer service has been duly noted.

We will definitely brainstorm and find out what could have been done differently. Also we are forwarding your request to the product team to be investigated further.

We are continuously aiming to improve the application and work upon the suggestions given to us. Hope to serve nothing but the best.

Regards,
Nitish Kumar
Team Returns Center

20 januari 2022

Solicité una extensión de la prueba gratuita a 14 días para probar mejor el app y lo aprobaron inmediatamente.

Danilo's Fine Leather
USA
En dag användning av appen
11 mars 2021

Truly exceptional customer service! He hopped on a zoom call with me to do a screenshare to explain setting up my account. So helpful. Five stars.

Shop Rush House
USA
En dag användning av appen
16 september 2023

I can't say enough good things about the "Aftership Returns" app, and the exceptional support I received from Moazzam just took it to another level!

While I haven't been actively using the app, it's reassuring to see that it remains functional and effective. It speaks to the app's stability and commitment to providing a consistent service.

LMFB-EL
Sverige
Ungefär 23 timmar användning av appen