AfterShip Returns & Exchanges , 2 279 recensioner

Beautiful free app to use. I love it very much. Works well. Allow customer to have the freedom to do a return on site. You may take a look at our site to see how "AfterShip Returns" works and looks like. Thank you! :)

Timeless Fate LLC
Certified Jewelry
www.timelessfate.com

Amazing app and the online support is really useful. They were very fast at responding and solved my problem straight away.

Absolutely love it! I am very happy with the app. It helps me organize my store's return process big time and I don't get questions from customers asking me how to return the product anymore, which saves me tons of time and energy. Everything is documented and professional. I indeed tailored it a bit according to my own store policy. It is just perfect.

Moazzam helped me with an issue with shipping instructions and he was very helpful. Some details needs to be able to be changed easier than they are currently and shipping is one - it's so important, fishing around to find it is frustrating. Thanks Moazzam

Speedy and excellent customer service. I appreciate their patients with me while guiding me on getting my trial extended.

Very easy to use returns solution and support is very helpful. Does exactly what we needed. Highly recommend!

Very nicely made application & great support - this solves a real painpoint for us around generating return labels

Very good technical support and very patient! I was wanted to upgrade my account with a few things and it made my busier much better

Excellent app and great customer service. You can chat with them and they will help you solve any issues.

So far the app is easy to setup - in SOME ways - and the customer supposrt is initially very responsive... but then they take forEVER to answer questions, frequently do not understand the questions in the first place, frequently do not READ the questions properly, and need to send very simple requests such as "cancel my subscription" to another "team". Customer service requests go round and round and round and my experience has been extremely frustrating. Definitely considering looking for another option as soon as I can get one setup.