AfterShip Returns & Exchanges , 2 279 recensioner

There have been some frustrating issues going on with billing, however Aftership has been very helpful with our account issues. They set up a google meet just to let me share my screen. I have not had any other app take the time to do that for us. We have used them for a year, and hope to use them for more years to come.

very good customer service would for sure recommend 10/10 for anyone looking to mange there returns nice and easy

very handy app, just getting to grips with it. Helpful support along the way, should help to streamline the return process, looking forward to it!

Good not great but cheap compared to Returnly and Loop Returns. Recommended if you don't have a lot of returns to deal with and don't want to spend hundreds for app of the kind.

This app is very good, with a common page, so that we can better handle the return and exchange of goods

The online chat was fast and nice customer services. They only respond me in 1 mins wait. I will using it frequently.

Good service, i recommend to use Aftership Returns for your shopify store!
Great layout and easy to understand.

So far so good! I'm still getting everything set up. I had a quick question and Ankush helped me quickly and efficiently! This app will be a big help!

Support has been so terrible I have had to change my review from 5 stars to 1 star. We had a great year with this app but it suddenly broke down and the support has been useless to say the least. I have been working with them in chat and email back and forth daily for two weeks and they frequently just tell me the issue is my courier account even though it's THEIR discounted USPS account that is now broken. Their app won't allow the courier to be deleted and my new personal courier accounts that have been added are not working either.

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.