AfterShip Returns , 2,001 条评论
Same as other customers, I thought you can get 3 return a month with the basic plan and then the price goes up but this is not a case with this app. They only give you 6 days free trial then they start charging you.
Hello Sarvin Clark,
Please accept my sincere apology for the miscommunication. Let me explain the plan details to you.
We have checked your account and can see that you are on a trial plan. So would like to inform you that on the trial plan, there is no limit for generating returns.
Also once your trial plan gets over, you have the option to select a free plan in which you get 3 returns for a month.
You can also contact us any time to get your trial extended.
I hope this information helps!
Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at email@example.com
Thanks & Regards
Very good support ,
Helped me a lot and its a good app
Got a response straight away and my problem was solved in 2mins - Thanks Lovish
Customer service so far 10/10
These guys are doing their jobs. I am new with the app and I've had some problems but the support team really helped me out
The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee and Deep, they are are available 24/7.
App works fine, nice support service!
thanks so much for answering to our needs and questions on real time!
prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.
We are a start up store and found this app and the immediate customer assistance to be quite valuable! Thank you for putting customers first!
Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)