配图图库
自动化退货解决方案,帮助品牌节省时间并重新捕获退货收入
提供无缝退货体验,提高客户满意度,节省时间,并通过自动化退货解决方案重新捕获收入。通过鼓励客户交换而非退货来重新捕获丢失的收入。通过设置自动化规则、管理退货和在一个门户中监控洞察来提高效率。通过品牌化退货页面和自动化电子邮件更新减少客户焦虑。通过区域退货路由和运营商数据高效管理运营商并快速响应。
- 自助服务退货页面和电子邮件通知减少客户焦虑
- 智能退货规则,如退货窗口和不可退货物品,以减少退货
- 灵活的退款和交换选项,以取悦客户并恢复收入
- 自动化规则,如自动退款和自动补货,以减少手工工作
- 运营商和仓库设置,用于快速且便宜的包裹退货和补货
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语, 德语, 法语, 西班牙语,以及 意大利语
这款应用未翻译成简体中文
适配以下产品:
Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias类别
定价
免费
免费安装
每月3次退货
- 退货管理门户
- 品牌退货页面
- 电子邮件通知
- 基本退货窗口和理由
- 手动审批和标签上传
基础版
$23 /月
或 $228/年(可节省 17%)
每月60次退货,每额外退货0.50元
- 所有免费功能
- 应用内自动标签
- 品牌退货页面
- 电子邮件通知
- 基本退款和交换
- 基本路由规则
专业版
$59 /月
或 $588/年(可节省 17%)
每月100次退货,每额外退货0.50元
- 所有基础版功能
- 自动退货批准
- 应用内退货跟踪
- 退款至商店积分
- 退货方式
- 资格规则
高级版
$239 /月
或 $2,388/年(可节省 17%)
每月200次退货,每额外退货1元
- 所有专业版功能
- 基于发货状态的自动化
- 嵌入式退货页面
- 换购其他物品
- 店内换购
- 预建集成
评论 (2,376)
Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.
I had a question about how to use the platform and they hopped on a quick Google Meet so we could do a screen share! It was very helpful and the first time I had support offer to do something like that. They resolved my issue quickly. Thank you!
ABSOLUTE SCAM – AVOID AFTERSHIP AT ALL COSTS!
AfterShip has completely scammed us. We signed up for their free trial, found the app way too complicated, and decided not to continue. We never agreed to any subscription or plan after the trial ended. Yet, without any warning or authorization, they charged us over 840 euros across four months for a Premium plan we never opted into or used.
When we reached out to customer service, they were dismissive and hid behind their no-refund policy. They only offered to refund the most recent invoice, completely ignoring the fact that we never used the app and certainly never approved being charged this insane amount. The entire setup process was confusing, and we were misled from the beginning during a call with their team. They conveniently auto-upgrade you without your knowledge and then trap you with ridiculous fees.
To make matters worse, they claim to "check" with their billing team, only to come back with the same copy-paste response about their no-refund policy. They have absolutely zero interest in resolving this fairly and are more than happy to take your money without providing any real service in return.
We’ve paid over 800 euros for something we never used, and their refusal to offer a fair solution is just another sign of how shady their business practices are. They don’t care about their customers or offering any value. If you’re considering AfterShip, run the other way. They will bleed you dry and give you nothing in return.
Avoid AfterShip at all costs unless you want to be scammed like we were!!!
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
Regarding the unused quota on your plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app.
We highly value your business and have sent you an email with additional details.
For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.
Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue.
Thanks so much!
Thank you for taking the time to share your feedback. We're happy to hear that Aditya was able to help with the Vesyl update and resolve the issue. We sincerely apologize that you had to speak with multiple people before reaching a solution.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I reached out and was able to speak with Aditya right away! There were no delays in getting support on the phone which is always wonderful to be able to speak with a live agent. Aditya was kind enough to take me through the steps to assist me and even provided me with additional links that can help mitigate us having to reach out in the future. Very thorough and kind in demeanor. Definitely appreciated and 5 STARS to their support service! :)
支持
AfterShip 可以回答您关于 AfterShip Returns & Exchanges 的任何问题。