AfterShip Returns & Exchanges

Awesome apps. User friendly. Help me a lot handling return. Keep on be the best

So far so good! I'm still getting everything set up. I had a quick question and Ankush helped me quickly and efficiently! This app will be a big help!

It makes the process so simple my clients love it I love it customers are happy!

Support has been so terrible I have had to change my review from 5 stars to 1 star. We had a great year with this app but it suddenly broke down and the support has been useless to say the least. I have been working with them in chat and email back and forth daily for two weeks and they frequently just tell me the issue is my courier account even though it's THEIR discounted USPS account that is now broken. Their app won't allow the courier to be deleted and my new personal courier accounts that have been added are not working either.

The customer service has been great during the onboarding and setup phase. I would suggest this app to others.

Customer support is great and very responsive. The app was easy to install and link to my store. Thank you aftership!!

I was looking for an easy way to handle returns. I was lucky to find this app. First of all, it's free. Secondly, it allows you to organize your store's returns in a very professional way. My customers are clear on how to return items and don't normally feel the need to email me and ask what to do. Thank you

Neha and Ayushi were both very helpful in assisting me with a shipping question I had. They both were very patient and understanding while trying to explain to me. Much appreciated!

Useless Customer Support cannot provide any help with the issue. This doesn't allow us to provide the customer with the return label for 2 months. I even talked to their supervisor over the phone and got nothing! Our business struggles just because Aftership doesn't care about their long-term customers. They also ignore me in chat for the whole months already. We will switch to another tool.

This does what it says I will continue to use this app for my sales.