评论 (2,337)

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 11% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2022年11月28日

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

GoDoggy
日本
4天 人在使用应用
2018年1月10日

This is a user-friendly software

By His Blessing
新加坡
4天 人在使用应用
2022年1月24日

The application really facilitates possible returns for our clients, the operation is simple and effective.
The technical support is incredible, they have solved each of the doubts that I have had in the installation and customization process, in minutes.
100% recommendable

Judy Design
加拿大
4天 人在使用应用
2023年1月15日

Customer service help was awesome! I highly reccomend this app. it easy to use and the instructions are easy to follow.

Rogers Pearson
美国
4天 人在使用应用
2022年12月14日

Quick and painless. No hassle I made a request and was answered quickly on chat. It took about 3 minutes in total.

PleasantlyPlumpFashions
美国
4天 人在使用应用
2017年7月21日

Perfect App. Returns Center makes the life of every shop owner significantly easier. It saves you time and makes an online shop complete.

Cdbnol
奥地利
4天 人在使用应用
2022年6月5日

It's been 5 days now i've been trying to get support. All I ever get is, "Please allow me to check", "Our team is checking the issue at our end ...." days and days have gone by and it's literally the same response. We've had to hack our way around dealing with exchange requests for this app, and the issue seems beyond the scope of the dev team considering they have told me that "the issue is a bit complicated". It's literally been 5 days, and I'm following up twice a day. One of the chat support told me the issue should be resolve in 4-6 hours, that was 3 days ago. Still no word, still no resolution.

Ellaé Lisqué
美国
3个月 人在使用应用
AfterShip & Automizely已回复 2022年6月5日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are actively working on your concern please be assured.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Nitish Batra
Team AfterShip

2017年9月14日

I like using this app. Its really easy to use and has cut down the work i have to do when handling returns.

Nova 14628
美国
2个月 人在使用应用
2021年5月5日

The customer service aspect is wonderful! I had questions & they answered immediately also using pictures to help!

The Appalachian Ridge Boutique
美国
4天 人在使用应用
2020年4月13日

Too early to tell as I don't have any returns yet. I use aftership happily so we thought we would try this product, too. I will let you know when we have had time to test it a bit more.

OutlanderOnline
美国
2个月 人在使用应用
AfterShip & Automizely已回复 2020年4月15日

Sure. Please take your time and try the product. Let us know if you face any issues.