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appli top pour les retrours n'hesitez psa à la télécharger..........................................
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.
Returns Center Team
confusing app. I'm struggling to integrate with my store and i have not had a response from customer service, it has been a teo months nearly since i emailed them.
Just installed this app. Very professional and saves time going back and forth with customers :) Who doesn't love an easy return process!
Update 7/27: They closed our shipping account before even contacting us in regards to a false chargeback. We are still able to use the account but can not approve existing return request from our customers.
Great service with great customer service. We started using Aftership Returns this year after using Aftership Order Tracking for a while. We do not get a lot of return request but it has made it easier for our customer to request returns. This app allows our customer to choose what type of return they want (Return for refund, store credit, exchange, replacement) and makes it easier for us to issue the type of refund they want without any additional step. Issues store credit, refund, exchange and replacement can be done directly on the app with a couple clicks. We highly recommend it to anyone businesses that accepts returns.
I asked them to remove the "powered by" section and they were one of the only customer service I have ever Sean to respond in seconds.
Thank you!
Customer service was quick in response. Understood the issues I was experiencing and was able to fix it in an efficient manner.
I'm still in the process of setting up the app, so this rating is based solely on customer support. I've contacted customer support twice and both times have had my questions answered quickly and sufficiently.
Ridiculously overpriced.
Free version was perfect.
Just greed at that price, would have gladly paid $3-5.
IF ANYONE IS READING THIS AND WANTS A REPLACEMENT:
SEARCH > CLICKSIT < - FREE & MUCH BETTER.
Greatest app
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet your expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Great app and great support, made it quick and easy to streamline returns for our expanding business.