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The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.
I didn't feel the support system was very helpful. They seemed impatient with my questions. I also am disappointed that there is not a way to bundle your charges into one charge per month.
Thank you for your valuable feedback. I am sorry for the trouble you faced while installing it and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
Overall the app has worked great for our needs and support was helpful with any requests as ever needed.
I honestly have had so many problems with Aftership's setup I am giving 5 stars to Neha for helping us set up the right settings. Thank you Neha!!
First day, and it seems like a good fit. Easy to set up, impeccable customer service. Some functions that are missing, but totally a good solution.
Thank you for your valuable feedback.
We are pleased to know that you liked our app.
Please let us know if you have any suggestions for us. We are really eager to know how we can provide you the best customer support and have a smoother experience while using the app.
We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Rupam
Team ReturnsCenter
Works well so far, however, platform could be improved by adding a "send test email" functionality or a wysiwyg email builder.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
Regards,
Nitish
Team Returns Center
Ankush Moazzam was very knowledgable with what i needed help with. He was able to fix my problem very fast. Great service!
They have fantastic customer service. Very quick to respond and helped resolve any issues or questions that I have. I would highly recommend using this app.
Very helpful customer service, attentive and professional. Easy to use app. Vey clear. User friendly for store owner and customer.
Aftership customer support is always available and helpful! The platform is extremely easy to use. I recommend it.