AfterShip Returns , 2,244 条评论

整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 11% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
编辑时间:2022年4月27日

The app seems to be good. I've just tried couple of test orders and still waiting to see how it works when live.
I've had previously an issue setting up the app and paying for SSL but after a discussion with support it has been sorted.
The supper helped me to set custom domain and everything so now I hope it makes our exchange and return process faster and smooth for us and our customers.

Volleyballshop.com.au
澳大利亚
21天 人在使用应用
AfterShip & Automizely已回复 2022年4月7日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. For the SSL charge not being visible, We have shared the feedback with our developers, Also, please note that Cloudflare charges us for SSL, and for that reason, we have a charge to enable the SSL on the return page.
We have shared some more details with you over the email, Kindly go through the email and let us know if that works for you.

Looking forward to hearing back from you.

Regards,
Shahvaz
Returns Center

2017年12月25日

Excellent app for keep and excellent customer service experience

Mallbey
哥伦比亚
大约17小时 人在使用应用
2018年3月19日

Nice app but how cant i translate it all in french?

Neinsei Store
法国
19天 人在使用应用
2018年10月10日

Customers are not able to access returns centre, I suspect due to no SSL cert. Zero help from support so far, just encouraged us to request a feature in the community.

And Well Dressed
新加坡
15天 人在使用应用
2019年12月26日

I loved very good application very interesting functions with this application I will learn more every day I recommend many users to download the application.

treasures shopping
秘鲁
11天 人在使用应用
2021年5月12日

I am new to this app and haven't received any return requests yet but so far so good. Everything seems very straight forward. I am looking forward to taking full advantage of what it has to offer. The customer service is really amazing as well. They response in a very timely manner. Ankush was a great help!

Maison De Finesse
加拿大
大约16小时 人在使用应用
编辑时间:2021年4月30日

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

shopjennlee
美国
大约15小时 人在使用应用
2020年6月23日

App is fairly easy to setup. It was a little quirky when adding photos or if you choose to use different photos for your portal. But its not a show stopper

Shop 112
美国
9天 人在使用应用
编辑时间:2021年5月19日

I wouldn't get the application, because once you set it up the return page is shown as "not secure" for all your customers. So Customers are going to be afraid to use this page and will have doubts about your shop. If you contact the support regarding this issue, they want 120$ just for fixing this problem. So up to you if you want to invest in this.

GadgetChef
德国
12天 人在使用应用
AfterShip & Automizely已回复 2021年5月19日

We apologize for the inconvenience. An SSL is needed to be activated on the domain to remove the Not Secure tag on the website which is the standard service across domains.

It works in a similar way like your store domain where your domain provider activates the SSL certificate. SSL service is chargeable and hence does not comes bundled within the plan.

Do let us know if you have any suggestions for us. You can contact us at support@returnscenter.com. We are available 24 X 7.

Kind regards,
Mudit
Returns center support

编辑时间:2020年4月22日

Well, still testing the app. one thing i didn't like about the app, I was forced to write a review in order to utilize some of the app features.
I cannot see the "Analytics" Page if I don't post a review :/

KEMOLENE
美国
11天 人在使用应用