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The support has been great! But I want to change the spelling from Center to Centre on the portal which can't be done. We are in Australia and we use spelling centre so it would be great if that could be changed. I would also like to see refund button more visible as I resolved an order before refunding and was not able to go back and edit it. It would also be great to see the initiated return in shopify timeline Thanks for your help Ankush! You were very helpful :)
Thanks for your valuable feedback/recommendation. We've registered your request in our feature sheet so that we will work on that for you.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team Returns Center
I just started using this app and I found may way around it right away,. It's pretty easy and straight forward. And as soon as I had a question, there was someone to answer my questions in the chat box.
It would be great if we could crop/move the hero picture of the return page when we customize it. Other than that, it's pretty good!
Great Service with quick and efficient answers. Very helpful. I would surely recommend Aftership. Indeed needing to add minimum 100 character for a review is a bit annoying, as great things can also be said in a few words!
awesome app, perfect for all our shipping needs!
I just started to use the APP and so far pretty straightforward. Support team is very helpful. Recommend.
Thank you for sharing your valuable feedback. Do let us know if you have any suggestions for us.
You can always use the chat option on your Returns center account if you need any assistance.
We are available 24X7.
Kind regards,
Mudit
The comment from a frustrated customer... This app is absolutely ridiculous that they dont write a clear pricing plan and full plan comparison inside their app dashboard but just ask you to upgrade the plan. But once you upgraded the plan, you will find that even a basic feature like green return for a refund to customer need you to pick the pro plan which cost >$100 monthly. There are way more better return center app in shopify market than this one
Great customer service. They helped me quickly and efficiently and resolved my issue. Good shipping rates.
Mokul was very helpful and patient. Thank you for the amazing service!He guided me through the integrations and also on the customization of the page.
Really good so far. I was about to create a custom solution to handling returns on my apparel website and came across this app. It even lets me use my own return labels, and supports multiple returns per order.
Love how clean and concise everything is. Support was very fast and helpful. This will really improve customer satisfaction.