评论 (2,418)

整体评分
4.7
每个评分等级的数量
  • 80% 的评分是 5 星
  • 11% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2017年11月8日

This was just what we needed when we were trying to figure out how to make returns a streamlined and seamless process. So glad we installed AfterShip!

Lotusware
美国
接近3年 人在使用应用
2021年8月12日

I'm still figuring out how it works step-by-step and feels not that difficult to do so far. Obviously, the support chat service is awesome. The response was fast and good.

stylepalm
美国
接近3年 人在使用应用
2021年9月27日

I have not yet used the app, but the customer service is quick and efficient! Thank you for your help Nitish.

www.zofye.com
瑞士
接近3年 人在使用应用
AfterShip已回复 2021年9月27日

Thanks for your valuable feedback about the customer service. We are pleased to know that Nitish was able to assist you.

It is always nice to understand the requirements of ...

2018年6月4日

Really good app but not available in French so unfortunately I can't use it at all while I already use the regular Aftership order tracking app...
Will change my rating when I will able to use it and test it.

Preciouslittlething
法国
接近3年 人在使用应用
2020年8月21日

Worst customer support ever.
They are not able to answer simple questions. Furthermore,
they are not able to answer all questions.

Additionally, they are sending out random wrong emails to our customers even though the email notifications are not ENABLED!!!

We pay a shit load of money for this app for an overwhelming bad service as well as not working automation.

We are in the search of a new ...

aava swim - ocean’s favorite
德国
接近3年 人在使用应用
2021年2月10日

i used this app it was asome also costumer service very happyfull thank you guys i did great job @@@

Vinci Leather Shoes
美国
接近3年 人在使用应用
2021年12月15日

Highly recommended the app. perfect and super quick! Customer service helped me out directly. very happy with the service ;)

Lamp Shade Solution
美国
接近3年 人在使用应用
编辑时间:2022年8月8日

We had the free version of the app for the longest time (about 2 years), and the free version had the ability to allow customers to request a refund so many days after the package was delivered to the customer. Today, we get an email from a customer saying they wanted to exchange a pair of shoes for another size, but they could not because the returns center portal said that the order is not ...

Selvence
美国
接近3年 人在使用应用
AfterShip已回复 2022年8月8日

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your ...

编辑时间:2021年2月24日

I like this app. It makes it very easy to request a return/exchange. They are very helpful in the "chat" feature, and they take their time answering all of your questions.

Code Classic Apparel, LLC
美国
接近3年 人在使用应用
2021年7月18日

Liked what I saw of the trial, though there were some initial hiccups with setup. Excellent and thorough customer service to work around the hiccup - recommended!

Deus Ex Machina Motorcycles
澳大利亚
接近3年 人在使用应用