AfterShip Returns & Exchanges

AfterShip is excellent, can't recommend it highly enough. Worth the money ten times over!

The return workflow is professional . Easy to intall and setup this app.

AfterShip was exactly what we were looking for. Returns are the most difficult part of an e-commerce business. We were happy to find the right platform to simplify this process, save us time and money.

A must have for an ecommerce store , love the app and everything else about Aftership .

In the process of setting everything up and having great customer support so far.
Great documentation, but also human help if needed. Looking forward to using the app in the future.

GREAT customer support. I have not had occasion to use it yet however.

Very convenient. Makes the whole process of returns much more streamlined and efficient. Also great from a data collection perspective.

Good customer service. They respond immediately. The interface is also pretty simple to use and friendly.

I used this app to help me organize and keep track of my returns. It does great for offering prepaid labels but I wish it would allow me to change a status, like when a customer has already asked for a refund to original payment but would like to change it to a store credit.

Many customers have reported that return notifications don't work, plus limited customizations, limited accounts, and the worst customer service and support ever.