整体评分
4.7
每个评分等级的数量
  • 79% 的评分是 5 星
  • 11% 的评分是 4 星
  • 3% 的评分是 3 星
  • 1% 的评分是 2 星
  • 6% 的评分是 1 星
2024年5月18日

Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.

Matriarch
加拿大
大约4年 人在使用应用
2024年3月3日

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.

Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Melomys
美国
大约1年 人在使用应用
2024年4月30日

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Katie May
美国
8个月 人在使用应用
2024年5月2日

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
澳大利亚
12个月 人在使用应用
2024年3月14日

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Tote&Carry
美国
3年多 人在使用应用
2024年3月28日

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

CitySport
澳大利亚
大约2年 人在使用应用
2024年3月21日

Great service and helpful when we needed to update things

Oxygen Boutique
英国
接近5年 人在使用应用
2024年4月1日

Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.

La Bohème Lifestyle
澳大利亚
3年多 人在使用应用
2024年3月14日

Excellent Demo on how to show exchange and store credits. Thanks Priyansh for your support. Much appreciated

THUNA
科威特
3年多 人在使用应用
编辑时间:2024年3月20日

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Waiwaolani
美国
3个月 人在使用应用
AfterShip & Automizely已回复 2024年3月8日

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you.

We have checked the details and successfully processed the refund back to your account. If you still have any issues, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com and we will assist you with our best.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip