AfterShip Returns & Exchanges
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Tietoja tästä sovelluksesta
Lanseerattu
28. helmikuu 2017
Kielet
Englanti, Saksa, Ranska, Espanja, ja Italia
Tätä sovellusta ei ole käännetty kielelle Suomi
Luokat
Palautukset ja vaihdot , LähetystarratToimii seuraavan kanssa:
Shopify Flow, UPS, FedEx, USPS, Canada Post, GorgiasAutomated returns solution for brands to save time and recapture revenue on returns
Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.
- Self-service returns page and email notifications to reduce customer anxiety
- Smart return rules like returns window and non-returnable items to lower returns
- Flexible refund and exchange options to delight customers and recover revenue
- Automation rules like auto-refund and auto-restock to reduce manual work
- Carrier and warehouse settings for quick and cheap package return and restocking
Hinnoittelu
Free
Ilmainen asennus
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23 /kuukausi
tai $228/vuosi ja säästä 17 %
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59 /kuukausi
tai $588/vuosi ja säästä 17 %
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239 /kuukausi
tai $2,388/vuosi ja säästä 17 %
200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Free
Ilmainen asennus
3 returns per month
- Returns management portal
- Branded returns page
- Email notifications
- Basic returns window and reasons
- Manual approvals and label uploads
Essentials
$23 /kuukausi
tai $228/vuosi ja säästä 17 %
60 returns per month, $0.50 per extra return
- All Free features
- In-app automatic labels
- Branded returns page
- Email notifications
- Basic refunds and exchanges
- Basic routing rules
Pro
$59 /kuukausi
tai $588/vuosi ja säästä 17 %
100 returns per month, $0.50 per extra return
- All Essentials features
- Automatic returns approval
- In-app returns tracking
- Refund to store credit
- Return methods
- Eligibility rules
Premium
$239 /kuukausi
tai $2,388/vuosi ja säästä 17 %
200 returns per month, $1 per extra return
- All Pro features
- Shipment status-based automation
- Embedded returns page
- Exchange for other items
- Exchange on store
- Pre-built integrations
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
2 272 arvostelua
The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.
Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.
Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.
As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform.
The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts.
Overall, we have been happy with AfterShip and I would recommend giving them a try!
Thank you for your valuable feedback.
We’re delighted to hear that you had a good experience with our app and customer support.
We are open to suggestions please confirm the process you mentioned needs to be done manually so that we can work on that too. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!
Great service and helpful when we needed to update things
Tietoja tästä sovelluksesta
Lanseerattu
28. helmikuu 2017
Kielet
Englanti, Saksa, Ranska, Espanja, ja Italia
Tätä sovellusta ei ole käännetty kielelle Suomi
Luokat
Palautukset ja vaihdot , LähetystarratToimii seuraavan kanssa:
Shopify Flow, UPS, FedEx, USPS, Canada Post, GorgiasKehittäjä: AfterShip & Automizely
Tietoja kehittäjästä AfterShip & Automizely
4,9 keskimääräinen luokitus
12 vuoden kokemus sovellusten kehittämisestä Shopify App Storelle
120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
Tuki
Lähetä viestisupport@returnscenter.com
Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.
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