AfterShip Returns

AfterShip Returns

Gratis abonnement beschikbaar. Er kunnen extra kosten van toepassing zijn.
Beoordeling (4,6)
Recensies

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten
Gemaakt voor jouw bedrijf
  • Werkt met de nieuwste thema's

Over deze app

Geïntroduceerd

28 februari 2017

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. meer
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Prijs

Free

Gratis te installeren

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$35/maand

of $348/jaar en bespaar 17%

100 returns per month, $0.50 per extra return

  • All Free features
  • Auto-generated labels
  • Branded experience
  • Basic refunds and exchanges
  • Refund to store credit
  • Routing and eligibility rules

Premium

$239/maand

of $2,388/jaar en bespaar 17%

400 returns per month, $1.00 per extra return

  • All Essentials features
  • Auto-refund options
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Advanced eligibility rules

Free

Gratis te installeren

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$35/maand

of $348/jaar en bespaar 17%

100 returns per month, $0.50 per extra return

  • All Free features
  • Auto-generated labels
  • Branded experience
  • Basic refunds and exchanges
  • Refund to store credit
  • Routing and eligibility rules

Premium

$239/maand

of $2,388/jaar en bespaar 17%

400 returns per month, $1.00 per extra return

  • All Essentials features
  • Auto-refund options
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Advanced eligibility rules

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

2.100 recensies

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
Bewerkt 1 mei 2023

Aditya Kumar helped me verify my email domain and was very helpful.

This review is for my previous experience with someone else:
I just had my demo, it was very helpful and answered most of my questions. I think this app is user friendly (especially for first time store owners). They are working on enabling more features, like calculating estimated shipping costs for returns, which will be a huge plus for the future.

However, I will say my demo experience was a little off-putting. After my demo, I was asked to write a review for a discount (which I wrote honestly above). I was asked why I did not rate this app 5 stars and I simply explained it was because a feature that I was hoping to use is not available yet. He said ok and goodbye and I was no longer offered the discount.

somewear in between
Verenigde Staten
7 dagen gebruiken de app
AfterShip & Automizely heeft geantwoord 26 april 2023

Thank you so much for taking the time to write the review.

We are sorry to hear that you didn't have the best experience using the Returns Center application and the feature that you're looking for. However, we've taken your feedback and shared it with our product team to check the feasibility of this feature.

We are working hard to make it more user-friendly. One of our experts will be reaching out to you via email to understand more about the feature in detail and best assist you further.

Regards,
Team Returns Center

11 november 2022

I am new to all of this and I have found these guys to be great along my journey. It was so easy working with these guys. They are so fast and they send images along the way. Within the images, they highlight or circle the areas in which I was looking making it even faster for me to find. It was making it very easy to understand. I feel like this is going to help my store out a lot and make it so much easier on me. I would highly recommend this app!

ulazydog
Verenigde Staten
8 dagen gebruiken de app
Bewerkt 26 oktober 2022

After going back and forth with customer support they have agreed to push my case with the developers about an issue with their mobile version of the returns system. There was an issue where on some mobile devices and the latest IOS safari browsers the "Next" button was not appearing and or disappearing leaving our customers unable to make a return. This meant our time was spent completing returns for our customers. At first they were unable to help even after I proved there was an issue by providing video proof of the problem. Now they have agreed to show the developers and to do something about it. I'm bumping them up to 4 stars as they ultimately decided to do something about the issue and the system is actually pretty good. I'm leaving a star off as its a pain in the A** to get them to actually help you.

American Blues
Verenigde Staten
Meer dan 3 jaar gebruiken de app
AfterShip & Automizely heeft geantwoord 20 oktober 2022

First, please accept our apology for the experience you had.

It is unfortunate to know that you didn't have the best experience using our app and facing an issue with the return button via mobile. However, this is not the experience we want to provide to our users.

We work really hard to make our app user-friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern.

I regret the inconvenience caused to you.

Regards,
Team Returns Center

17 juli 2023

I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly.

The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.

La Galerie à La Mode
Verenigde Staten
8 dagen gebruiken de app
21 maart 2023

I recently used AfterShip support regarding the translations. The agent was were very helpful and made it easy for me to understand the status of product road map. I also appreciated that they removed their branding from the tracking page, which made it look more professional. Overall, I had a great experience with AfterShip and would definitely recommend their service to others.

Development2 Mladinska knjiga
Slovenië
7 dagen gebruiken de app

Over deze app

Geïntroduceerd

28 februari 2017

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Gemaakt door AfterShip & Automizely

Over AfterShip & Automizely

Gemiddelde score: 4,8

11 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Stuur een bericht

support@returnscenter.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Meer apps zoals deze

4,8 van 5 sterren 74 recensies in totaal Gratis abonnement beschikbaar
Delhivery, DTDC, Bluedart, Smartr, Ecom Express, Amazon
4,8 van 5 sterren 7 recensies in totaal Gratis abonnement beschikbaar
Streamline returns & exchanges, refunds and return labels
4,6 van 5 sterren 21 recensies in totaal Gratis proefperiode van 7 dagen
Post-checkout automations for a great shopping experience