AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Bezpłatny plan jest dostępny
Ocena (4,7)
Recenzje

Najważniejsze informacje

Popularna wśród firm takich jak Twoja
  • Z lokalizacją w Stanach Zjednoczonych
Stworzona dla Twojej firmy
  • Współpracuje z najnowszymi szablonami

Informacje o tej aplikacji

Wprowadzenie na rynek

28 luty 2017

Języki

Angielski, Niemiecki, Francuski, Hiszpański, i Włoski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. więcej
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Ceny

Free

Bezpłatna instalacja

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 /miesiąc

albo $228/rok, co pozwala oszczędzić 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 /miesiąc

albo $588/rok, co pozwala oszczędzić 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 /miesiąc

albo $2,388/rok, co pozwala oszczędzić 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

Bezpłatna instalacja

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 /miesiąc

albo $228/rok, co pozwala oszczędzić 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 /miesiąc

albo $588/rok, co pozwala oszczędzić 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 /miesiąc

albo $2,388/rok, co pozwala oszczędzić 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

2 273 recenzje

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 79% ocen to oceny z 5 gwiazdkami
  • 11% ocen to oceny z 4 gwiazdkami
  • 3% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 6% ocen to oceny z 1 gwiazdkami
3 marzec 2024

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.

Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Melomys
Stany Zjednoczone
Około rok korzystania z aplikacji
14 marzec 2024

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Tote&Carry
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
26 kwiecień 2024

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform.

The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts.

Overall, we have been happy with AfterShip and I would recommend giving them a try!

The Good Collective
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
AfterShip & Automizely odpowiedział(a) 28 kwiecień 2024

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the process you mentioned needs to be done manually so that we can work on that too. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

28 marzec 2024

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

CitySport
Australia
Około 2 lata korzystania z aplikacji
21 marzec 2024

Great service and helpful when we needed to update things

Oxygen Boutique
Wielka Brytania
Prawie 5 lat korzystania z aplikacji

Informacje o tej aplikacji

Wprowadzenie na rynek

28 luty 2017

Języki

Angielski, Niemiecki, Francuski, Hiszpański, i Włoski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Opracowane przez AfterShip & Automizely

Informacje o AfterShip & Automizely

Średnia ocena: 4,9

12 lat tworzenia aplikacji dla Shopify App Store

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Pomoc techniczna

Wyślij wiadomość

support@returnscenter.com

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

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