AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Plano gratuito disponível
Classificação (4,7)
Avaliações

Destaques

Popular com empresas como a sua
  • Sediado nos Estados Unidos da América
Construído para o seu negócio
  • Funciona com os mais recentes temas

Sobre esta aplicação

Lançada

28 de fevereiro de 2017

Idiomas

inglês, alemão, francês, espanhole italiano

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. mais
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Preços

Free

Instalação gratuita

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 / mês

ou $228/ano e poupe 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 / mês

ou $588/ano e poupe 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 / mês

ou $2,388/ano e poupe 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

Instalação gratuita

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23 / mês

ou $228/ano e poupe 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59 / mês

ou $588/ano e poupe 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • In-app returns tracking
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239 / mês

ou $2,388/ano e poupe 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Shipment status-based automation
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

2 300 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 79% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
21 de maio de 2024

Was helped by Neha from support. She was great. The app is not perfect but it's a very good budget friendly solution and the live support good.

Crocodile Wear
Canadá
About 4 years usando a aplicação
18 de maio de 2024

Neha was very helpful and Responsive. I really appreciate the quick google meet to make me understand what I needed to.

Matriarch
Canadá
About 4 years usando a aplicação
26 de abril de 2024

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform.

The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts.

Overall, we have been happy with AfterShip and I would recommend giving them a try!

The Good Collective
Estados Unidos
9 months usando a aplicação
Questão respondida por AfterShip & Automizely 28 de abril de 2024

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the process you mentioned needs to be done manually so that we can work on that too. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

30 de abril de 2024

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Katie May
Estados Unidos
8 months usando a aplicação
2 de maio de 2024

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
Austrália
12 months usando a aplicação

Sobre esta aplicação

Lançada

28 de fevereiro de 2017

Idiomas

inglês, alemão, francês, espanhole italiano

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Construído por AfterShip & Automizely

Sobre AfterShip & Automizely

Avaliação média de 4,9

A criar aplicações para a App Store Shopify há 12 anos

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Assistência

Enviar uma mensagem

support@returnscenter.com

Este programador não oferece assistência direta em Português (portugal).

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