ReturnX: Returns & Exchanges
- Preços
-
Plano gratuito disponível. Avaliação gratuita disponível.
- Classificação
- 4,7 (36)
- Programador
- Hyperr Labs
Galeria de imagens em destaque
Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal
Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience.
- Save Hours with Auto Return and Exchange Portal and Return Label Generation
- Retain Revenue by Promoting Refunds via Gift Cards and Store Credit
- Double Your Return Profits with AI Analytics and a Detailed Merchant Dashboard
- Keep Your Customers Updated with Emails About Their Return Requests and Labels
- Collect Upsell Amounts & Handling Charges for Exchanges.
Idiomas
inglês, francês, alemão, polaco, neerlandêse espanhol
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Australia Post
- Parcel2Go
- Shippo
- EasyPost
- Inpost
- DHL
Categorias
Opções de devolução
Gestão de devoluções
- Aprovações automatizadas
- Portal de devoluções
- Políticas personalizadas
- Artigos que não podem ser devolvidos
- Períodos para devolução
- Motivos da devolução
- Multilingue
- Etiquetas de envio
- Rastreio da devolução
- Notificações por e-mail
- Imagem corporativa personalizada
- Gestão de reembolsos
- Atualizações de stock
- Listas de bloqueio de clientes
- Análise de dados
Preços
Explore
Gratuito
- 5 Free Returns
- One Click Order Creation
- One Click Refund
- Customizable Return Portal
- Shipping Integrations
- Customer Emails
- Multi-Languages
Starter
$39 / mês
ou $374/ano e poupe 20%
$0.7 / extra requests
- 80 returns/month
- Everything in Explore +
- Gift Card Refunds
- Custom Returns Policies
- Automated Refunds
- AI Analytics
Avaliação gratuita de 7 dia
Growth
$69 / mês
ou $662/ano e poupe 20%
$0.5 / extra requests
- 180 Returns/month
- Everything in Starter Plan +
- Custom Branding
- Remove ReturnX Branding
- Multiple Languages
- Export Analytics
- Priority Support
Avaliação gratuita de 7 dia
Scale
$169 / mês
ou $1,620/ano e poupe 20%
$0.3 / extra requests
- 500 Returns/month
- Everything in Growth Plan +
- Automation
- OMS/WMS Integrations
- Custom Solutions
- Dedicated Account Manager
Avaliação gratuita de 7 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.
Avaliações (36)
Perfect app for return, exchanges and refund. Good journey experience for customer and very easy and simple panel for the seller as well.
Must buy.
Quick assistance by Yash, the founder of the brand. Just go for it.
ReturnX has been a great addition to our operations. Yash was very helpful during the integration, making the process straightforward. The app is easy to use and works well. We’ve even seen some suggestions implemented, which is great! Overall, we’re happy with it and would recommend ReturnX.
We had some issues in the beginning but we figured out gradually. The customer support is great. Yash and his team always give us priority support and we are able to save 80% of the time we wasted doing returns manually. The team’s ability to provide customization is great.
Currently we are processing 1000+ returns over the month and the impact is superb.
Aplikacja kompletnie nie nadaje się do obsługi zwrotów na polskim rynku. Brak wsparcia dla zwrotów za pobraniem to poważne zaniedbanie, biorąc pod uwagę, jak popularna jest ta forma płatności. To wręcz absurdalne, że tak kluczowa informacja nie jest dostępna od początku, a dowiadujesz się o tym dopiero w trakcie użytkowania lub – co gorsza – od sfrustrowanych klientów.
Sama obsługa aplikacji jest uciążliwa i toporna. Każdy produkt trzeba zgłaszać do zwrotu oddzielnie, wybierając osobno powód, co przy większych zamówieniach staje się prawdziwym koszmarem. Klienci szybko się poddają, bo cały proces trwa zbyt długo i jest nieintuicyjny. Na dodatek, po całym tym wysiłku, klient musi jeszcze ręcznie zgłosić zwrot, aby otrzymać etykietę – co często zostaje przez nich pominięte, generując nam dodatkową pracę.
Aplikacja jest pełna błędów, regularnie się zawiesza.Integracja z InPost wymaga najwyższego abonamentu... Obniżenie abonamentu spowodowało wyłącznie automatycznej akceptacji zwrotów i automatyczne tworzenie etykiet. Pomimo, że ta funkcjonalność jest w planie Growth. Dowiedzieliśmy się o tym dopiero po zmianie planu – bez jakiegokolwiek ostrzeżenia od twórców i niezgodnie z ich własną ofertą. W efekcie, musieliśmy akceptować zwroty ręcznie i samodzielnie tworzyć etykiety, co doprowadziło do zaległości i negatywnych opinii od mniej cierpliwych klientów.
App caused duplicate restocking issues that couldn't be resolved. Removed
Assistência
Assistência à aplicação fornecida por Hyperr Labs.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
27 de abril de 2023
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