ReturnZap: Retours et échanges

ReturnZap: Retours et échanges

Avis (91)

Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
7 mars 2025

David and his team have been incredibly helpful and supportive every step of the way. While we ultimately chose a different solution due to how our store credits works (a limitation with Shopify and the same issue with other return apps, so not a ReturnZap problem). Their customer service was outstanding. They were always accommodating, quick to address any issues, and eager to assist. Highly ...

By Amica
Australie
23 août 2024

We've been using this app for a few months to streamline our returns process, and the service has been excellent from start to finish. David has been incredibly supportive, joining several calls to assist with any adjustments we needed. I would highly recommend this to anyone looking to reduce manual work and automate their returns processes. The price is attractive for the capabilities it offers.

The Qualis Collection
Royaume-Uni
4 mois d’utilisation de l’application
7 mars 2025

We just moved over to Returnzap Returns & Exchanges from Aftership Returns. Aftership cost was getting silly and plans and features were not suitable for a small to medium sized store.

We were looking to implement an Exchange program (instead of just returns), including exchange for other variants across store. Returnzap has all the functionality and at a far more reasonable cost.

Of equal ...

Salt Water Sandals Canada
Canada
11 septembre 2024

The team at ReturnZap went above and beyond to make sure the app met our needs. I'd highly recommend this app for anyone looking for a solid return solution.

Two Step Performance
États-Unis
3 mois d’utilisation de l’application
11 juin 2024

We’ve been utilizing ReturnZap for a while now as we grow and scale, and it has completely transformed how we handle returns in our Shopify store. This app is a game-changer for any Shopify store looking to streamline their return & exchange process. We looked into all the competitors, with their "per" pricing and minimal support. ReturnZap has been the complete opposite experience for us, with ...

Shoe Deals Outlet
États-Unis
8 mois d’utilisation de l’application
21 août 2024

Great app. Improved our returns process a lot and made things a lot more customer friendly. David was very helpful in working out the small kinks along the way. Highly recommended.

FluxPerfect Shop
Autriche
Environ 2 mois d’utilisation de l’application
13 mai 2024

ReturnZap is an amazing application to use for a business like us. It's really important when a compagnie choose an app to have a good communication with the team and for sure David exceeded all of our expectations. He is always here to help us when we have questions and he also took the time to adapt the application to our needs.

We really appreciate that returns can be managed within Shopidy ...

Boutique 1861
Canada
Environ un an d’utilisation de l’application
23 mai 2024

This is a great app! One of the very few that offer a service without a per return cost. Since downloading this app, we have actually made money. By offering prepaid labels to customers that we can deduct from their returns, the difference more than covers the cost of this affordable, and well developed app. In addition, it has tons of huge time saving features. One click store credit is ...

Frannie's Hair
États-Unis
Environ 2 mois d’utilisation de l’application
13 mars 2024

We've had a fantastic experience with ReturnZap. The software is really functional and easy to use, and integrates really well with our Shopify stores. It's helped us gain visibility into the returns flow and has given us a lot of data that we were missing before. It's also made the customer journey much easier as they can self serve returns labels that we previously had to generate ourselves. ...

Plank Hardware
Royaume-Uni
4 mois d’utilisation de l’application
10 septembre 2024

Great app and excellent support

Alton of Sweden
Suède
12 mois d’utilisation de l’application