ReturnZap: Retours et échanges

I have been using this app (and the previous version) for several years to manage our returns. The app is simple to integrate, flexible for our needs, and easy for the customer. HOWEVER, the best part of this app is by far the support team. Peter will go above and beyond to be sure that this app fits the specific needs of your store. Recommend 100%.

Before we started using Automated RMAs and Returns, our returns process was one that was very time consuming as we were using a spreadsheet to track our returns. With Automated RMAs and Returns, everything we did on a spreadsheet was put into an easy to navigate app that was not only easy for our employees to use but as well as our customers. Every time we were having trouble, Peter was able to ...

As a small company, we've had a challenge with managing data around returns, but this app has helped us grow & gather so much information about our products and how customers experience them. Peter and his team have been instrumental in helping us make adjustments to find the important data & improve our customer experience. There are many options out there, but having a team who is so responsive ...

This app is fantastic and it is going to make life so much easier for exchanges & returns. David has been a great help with any questions I have had and has been extremely quick to respond. Highly recommend!

ReturnZap has vastly improved the return experience for our customers, with comms sent at every stage of the return process. The team offers great customer support and are also very open to feedback for the best app experience.

I reached out to customer support, they were prompt and quick with providing a solution. Thank you for that!

I recommend this app. It's easy to use and the customer service is great. They are open to make any update to improve the app based on our feedback.

This app helped our CS team a lot and cut down hours wasted on returns by a ton. Easy to setup. When we had issues with the application, reached out to support and got them fixed.

We searched for a return app for months until we found ReturnZap, it works wonders for us. Even better now it allows customers to upload images of their retunes!

David was extremely pleasant and quick with assistance. He was a pleasure to deal with!

If you're looking for an app that can help streamline your returns process, I'd definitely recommend giving ReturnZap a try. I think I must have downloaded at least 5 apps to properly road test - including some far (far!) pricier options - and this was the best one for us by far. In my search for a returns app, I found that there really wasn't much choice for UK Shopify sites... i.e. the carriers ...