Note globale
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
13 mai 2024

ReturnZap is an amazing application to use for a business like us. It's really important when a compagnie choose an app to have a good communication with the team and for sure David exceeded all of our expectations. He is always here to help us when we have questions and he also took the time to adapt the application to our needs.

We really appreciate that returns can be managed within Shopidy admin, It's really convenient for our company's returns team. Also, the calculation method for reimbursements and credit notes is really a bonus... it's quick.

I recommend for sure this application.
And again, thanks to David for everything. :)


Boutique 1861
4 mois d’utilisation de l’application
13 mars 2024

We've had a fantastic experience with ReturnZap. The software is really functional and easy to use, and integrates really well with our Shopify stores. It's helped us gain visibility into the returns flow and has given us a lot of data that we were missing before. It's also made the customer journey much easier as they can self serve returns labels that we previously had to generate ourselves. The customer service has been fantastic, with David helping us through any issues really quickly and efficiently. I'd highly recommend this app!

Plank Hardware
4 mois d’utilisation de l’application
22 février 2024

Return Zap was the perfect fit for what we needed! The team was great to work with and was able to assist us in customizing our platform to enhance our customer experience. I highly recommend this app and its team to enhance your returns process. It is such a value-add to work with the developers firsthand, troubleshoot, and ask questions when needed!

Better Battery Co.
10 mois d’utilisation de l’application
7 mars 2024

I have just started using ReturnZap but so far it has exceeded all my expectations in terms of the actual app as well as the service and support I have received. I have used several return apps before and this one was super quick to set up, very intuitive and does everything I need it to do. I love that returns can be managed within Shopify admin and that I can tailor it to my needs by having the communication flow that I want with my customers as well as the ability to effectively manage my return policy. I requested a demo, was contacted by David almost instantly and he helped me with all the questions and concerns I had. I would highly recommend this app!

Glamour and Lace Boutique
8 jours d’utilisation de l’application
17 avril 2024

We have only been using ReturnZap for a short few weeks but David and his team are INCREDIBLE! They helped us set up our portal and get associated with the program. When we were confused about something, David had it fixed within the hour! Can't recommend enough!

Swoon Boutique Lafayette
20 jours d’utilisation de l’application
26 février 2024

Great experience all round. David was extremely helpful in assisting us with the set up of the app, and their customer service has been prompt and efficient despite the time difference.

The app itself is user friendly and the level of customisation is perfect, it's a nice versatile set up, and has solved issues we were facing. I can see it continuing to be of great use for a long time. Highly recommend.

Shop for Shelter
2 mois d’utilisation de l’application
26 février 2024

ReturnZap is fantastic - it has all functionality you would expect from an automated returns portal and ensures a quick and efficient experience for our customers.

David is so helpful and fixes any issues or bugs we have in no time! 5/5 stars!

Odd Muse
8 mois d’utilisation de l’application
26 février 2024

Amazing app ! I love the prepaid shipping label functionality both available in the US and in Europe. From my market research, it's one of the only apps that can do that.

Their support is also amazing. David did a tremendous job to solve an technical issue I faced

Environ un mois d’utilisation de l’application
9 février 2024

I reached out to customer support, they were prompt and quick with providing a solution. Thank you for that!

Sweetly Rose, dba Sweetly Dorm
Environ un an d’utilisation de l’application
5 février 2024

This app is fantastic.
It's completely transformed our returns process. The portal integrates seamlessly with our site, and the setup was effortless. When we had inquiries about linking to external shipping solutions, David from their Customer Service team was incredibly responsive and helpful.

Humans Are Vain
3 mois d’utilisation de l’application