ReturnZap Returns & Exchanges , 68件のレビュー

総合評価
5
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の0%は1つ星です
2023年5月23日

I only have good things to say about this app and it's team!
After shopping around it was clear that Return Zap was the best choice for us as a large drop shipping store with multiple vendors.
The app is easy to use and has all the features we need to automate our returns to multiple warehouses using multiple rules and return options.
Better still has been David's customer service! He has answered all of my questions quickly and even added features to the app to help meet our needs.
I definitely recommend ReturnZap!

Perfect Push Presents
オーストラリア
アプリの使用期間:3ヶ月
2023年9月1日

Easy to use, great features and customer support is quick and helpful. Would recommend.

Stash Shop
イギリス
アプリの使用期間:約1年
2023年9月28日

After researching many shopify return platforms we chose ReturnZap.
And, we are very happy that we did.
It is easy to set up; they thought of everything.
It is also very easy for the customer to use.
Plus, their customer service cannot be beat!!!

StepInElegance
アメリカ合衆国
アプリの使用期間:10日
2023年11月13日

Phenomenal customer service, easy to set up, works brilliantly. Highly recommend:)

Snugel
イギリス
アプリの使用期間:1日
2023年5月29日

David is the absolute BEST. I've shopped and tried 5 other apps; Returnzap was by far the most efficient and user-friendly app.

washlabshop
アメリカ合衆国
アプリの使用期間:1日
2023年5月29日

Another wonderful experience with David. This is my second website with ReturnZap. I highly recommend this App.

billytshop
アメリカ合衆国
アプリの使用期間:3日
2022年5月11日

Great app that solves a huge problem. We're a clothing company, and as anyone in this industry knows, returns are a big part of the business. This app allows us to put some power in the customers' hands and reduces strain on our customer support resources. The few issues we have had in implementing the app has been handled quickly, correctly and with a friendly exchange. It's very powerful allowing rules for specific routing for returns. We ship from 2 DCs and I'm able to direct products exactly where they should be returned. We're tapped into our FEDEX account so prepaid labels are rate shopped and billed out of our account. We even have particular types of customer remorse returns set up to give the customer the option of shipping themselves or purchasing a label. As we've grown and evolved, this app has with us. We started with a basic setup and keep tweaking and perfecting it to match our business. Highly recommended.

Haspel
アメリカ合衆国
アプリの使用期間:約4年
2023年2月6日

We have been using ReturnZap for more than a year and we have not had any issues with this program until recently. However, David has been extremely helpful and prompt to respond to the issues we had and was able to resolve the problem we had very quickly. His professionalism and always checking in has provided a service that is above and beyond. Highly recommend ReturnZap!

Kobelli
アメリカ合衆国
アプリの使用期間:4年弱
2017年10月23日

After trying several other apps, this is the only one that efficiently works!! Saves us a LOT of time. We've had a few minor issues and Peter has been great giving us quick and efficient support! Thank you

Jak Shoes
ポルトガル
アプリの使用期間:4年弱
編集日:2019年4月15日

Updated to a 5 stars
Great App, easy to set up and use, been using for 5+ years! Highly recommend. Set it up and leave it. Developers open to improvements and quick response time. My customers are happy with it!

Bella Materna
アメリカ合衆国
アプリの使用期間:3年以上