ReturnZap Returns & Exchanges

Name: ReturnZap Returns & Exchanges
Brand: ReturnZap
Rating: 4.9 (101 reviews)

Preços: A partir de $39/mês. Avaliação gratuita disponível.
Classificação: 4,9 (101)
Programador: ReturnZap

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Returns, exchanges, store credit, withdrawals, and return portal

Automate returns, exchanges, credit & EU withdrawal. Keep the sale with exchange first automation.

Most returns end in a refund. ReturnZap changes that. Give customers a branded, self-serve portal that guides them toward exchanges and store credit. Set smart return policies that enforce themselves and automate shipping labels. Built in, compliant EU Withdrawal flows. ReturnZap acts as the hub that syncs your return data where it needs to be. Powerful enough for complex operations, simple enough to set up in hours. With analytics that surface return drivers and turn your data into decisions.

Convert refunds into exchanges or store credit - keep revenue in the business
Smart return policies that enforce themselves - final sale, fraud rules and more
Prepaid return labels worldwide, across major carriers, generated automatically
Orchestrates your entire returns flow - connecting every tool in your stack
Built-in analytics that surface return drivers and where revenue is being lost

Idiomas

inglês, francês, alemãoe espanhol

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Contas de clientes
Admin Shopify
Gorgias
Klaviyo
Sendcloud
Shippo
Shipstation
Stripe

Categorias

Devoluções e trocas

Opções de devolução

Gestão de devoluções

Preços

Escolha o plano que melhor se adequa ao negócio.

Pro

$39 / mês

Starts at $39/month for 50 returns. Additional plans available. Fee applies for additional returns.

Funcionalidades

Exchange for any product at any price
Return for store credit + bonus credit
Optional return protection add-on
"Green returns" - No shipping required
Shipping labels and QR code returns
Advanced rules and return logic
Self-serve custom return portal
EU Withdrawal Button Compliance

Avaliação gratuita de 14 dia

Advanced

$69 / mês

Starts at $69/month for 50 returns. Additional plans available. Fee applies for additional returns.

Funcionalidades

Tracking based return automations
Integrations: Helpdesk/3PL/WMS/Etc
Optional return protection add-on
Warehouse return receiving tools
Custom API integrations and webhooks
International return shipping labels
EU withdrawal button compliance
Advanced package dimensions

Avaliação gratuita de 14 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (101)

Avaliação geral

4,9

Pontuação por nível de classificação

98% das classificações são de 5 estrelas
99
1% das classificações são de 4 estrelas
1
0% das classificações são de 3 estrelas
0% das classificações são de 2 estrelas
1% das classificações são de 1 estrelas
1

Todas as avaliações

13 de julho de 2026

ReturnZap has been an excellent solution for managing our returns and exchanges. The platform is easy to use, highly customizable, and integrates smoothly with Shopify. What really stands out is their customer support. David has been incredible throughout the entire process—always responsive, knowledgeable, and willing to jump on a call to help us solve even the most specific integration questions. Thanks to his support, we've been able to automate and streamline our return workflow with confidence. Highly recommended!

Elite Jewelry Store

Estados Unidos

3 meses usando a aplicação

4 de junho de 2026

Our experience with Return Zap has been wonderful so far! Not only has the app itself been huge in improving our Customer Experience flow it has also allowed us to record and analyze what is happening with our returns. Before we were doing everything manually and with an excel file, so this app is a huge game changer! We are excited to have it! We also want to shout out the team at Return zap who have been nothing but amazing in responses and support throughout the process of getting the app started. thank you!

Organika Health Products

Canadá

Aproximadamente 2 meses usando a aplicação

29 de abril de 2026

Working with ReturnZap has been an incredible experience! It has streamlined our return/exchange process and helped turn more potential refunds into exchanges. Any time we have reached out to problem solve, David has responded quickly and helped us find creative solutions. Would 100% recommend using this app!

NEEDS AN OCEAN

Estados Unidos

3 meses usando a aplicação