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Amazing analytics for any Shopify store. The ability to see this data in neatly organized dashboards and understand the customer is extremely valuable. The customer service is A+ and I highly recommend.
For an app focusing on helping merchants to have better customer retention and lifetime value, REVEAL has done a really good job in terms of onboarding people. The team at REVEAL was really kind and helpful in terms of helping merchants navigating around their app. If you haven't tried this app, I suggest you giving it a try. At the very least you will understand the big picture of what your customer segmentation is looking like. I also like the fact that OmniConvert has a lot of helpful articles helping you understand what RFM analysis, what constitutes as qualitative analysis. With the RFM segmentation we were able to find out who our Ideal customer profiles were. With that information, we launched a phone survey campaign right away. It was a huge success. Not only did our avid customers felt closer to us as a brand, but also we learned a great deal about other pain points our customers were going through with our products. With the Klaviyo integration, it was easy to set up email campaigns specifically for different groups of customers. Customer Life Value is a long game and should be something every business should strive for. With the help of REVEAL I would argue it makes your strategy and execution a whole lot easier. I would recommend the app.
Thank you so much for your positive review and input! This is a clear good practice of what a business can achieve by using customer segmentation: successful phone and email campaigns that will bring your customers closer to the heart of the business. The beginning of the CLV optimization journey is probably the most exciting part and it should give you the boost to keep going because even better results are coming.
Looks like it could be very helpful when planning new marketing campaigns and introducing new products. There is more to take from it, just takes some time to learn how to use the data it shows. The team is very nice and gave great presentation. So far very happy with the service.
Thank you for the positive review!
It might seem overwhelming at first, but our team is well-prepared to get the mist out of the way and help you keep your eyes on the prize: your customer. The key to remember is to increase customer lifetime value. You have everything you need at your fingertips.
The customer support team is really helpful, while giving a product tour they made sure that I understand everything in detail.
The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.'
Thank you for your positive review! The key is to understand your customers' behavior better and segment them accordingly. Your growth strategies will reflect these insights that will teach you whether it is worth keeping your "About to Dump You" customers or if you can turn them around.
We are using this app to better our messaging to our customers and increase CLV. So far, Teodor has been very helpful in addressing our questions and guiding our set up. The RFM segmentation seems incredibly powerful and we are excited to put it to the test! It has connections with Klaviyo, Facebook, SMS bump, and Gorgias.
Thank you for your amazing feedback, team Net Zero! Our team will always be ready to guide you through with everything needed and make the most of your journey with Reveal so you can fully understand your customers and make your business beautifully grow! Understanding the RFM segmentation model and applying it to your business is the first step to a healthy foundation of smart decisions on all plans.
Even if you don't have one of the applications that Reveal directly connects with, you can easily export your customer list from specific groups and benefit from the additional power that you don't have built in to Shopify.
Thank you for your review! Reveal is prepared to gather data about your customers as easily as possible so you can focus on your growth strategies. We are continuously making progress in keeping the platform up-to-date.
Extremely insightful information about our customers and their purchase history on our site! Especially appreciate the helpful team behind the app.
The Reveal app is very useful for segmenting customers and identifying which types of communication should be intended for each group. RFM segmentation is useful, versatile and practical, and makes it possible to generate purchase recurrence for customers who need special communications!
Very good data and insights!
Fantastic app for understanding your customers and provides great retention strategies. Well done!!!!
Thank you so much for your review! Reveal is all about providing accurate data about your customers to help you understand them better and to be able to find the best fitting strategies for your business growth.